โรงแรมใกล้ช้อปปิ้งพลาซ่าปายน์เครสท์, คลีฟแลนด์

"This hotel was very clean. The staff was amazing and so friendly! There was not one employee that we passed that did not greet us or ask how we were. That made us feel very welcome! The breakfast was great, so much to choose from. We also loved that they had a fountain coke machine. Our only complaint is that the rooms are not very sound proof. You could hear the rooms next to yours toliets flush, shower running, and talking. Despite that issue, we would stay again because of the hotels other...

"Everything was great except the breakfast was lacking."

"Clean room and great breakfast"

"Breakfast was great! There was just not communication when I arrived as far as how it works when it is purchased with the room. I had to ask via messsaging to teh hotle, and had to go to the front desk for my breakfast coupon or voucher. Which is OK, just wish I had "

"Clean rooms nice staff easy check in"

"The breakfast was fresh, curtains in room was old and nasty. Staff was pleasant & the kitchen was clean. Carpet in rooms need to be replaced as well as and updated on furniture. "

"They did not have enough staff that front desk is not covered and no one picks up your calls to the desk once in the room "

"We were greeted by friendly staff. Our room was spacious with a king bed, sitting area, and kitchenette with stove, refrigerator, and dishwasher. We were there only one night but the full-size refrigerator was helpful for storing beverages and leftovers. First complaint was that the kitchen floor was sticky. The bathroom was clean but could have use an updated tub and a higher toilet. Towels were decent. The bed, however, was hard and my hips actually hurt when lying on my side. The pillows were...

"Very clean "

"Great"

"The rooms were nice, and clean. Would have liked to have microwaves in the rooms. Especially considering I had to order out. I wouldn’t recommend if you’re vegan or plant based.(Bistro) Breakfast ends at 930 am, each meal comes with meat. There wasn’t a non meat substitute and the price didn’t reflect. As far as the Prime Steakhouse, there wasn’t a vegan or plant based option neither. I entered the restaurant and wasn’t greeted, stood there and left. I had to DoorDash food, and leave to get...

"Nothing"

"A nice quiet hotel except when the Cavaliers were playing the Detroit Pistons. Lots of screaming in the lobby. Like the Premium King Suite with the couch and the bedroom in another room. Breakfast great. "

"Great property"

"Friendly staff, very clean, great location and good breakfast. "

"The room was clean, the breakfast was fine. Our stay at this hotel is always great."

"The hotel was perfect and our stay was great!"

"Staff was great from housekeeping to the front desk staff. I had a really great experience and will definitely book again!"