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"The staff was welcoming, cheerful, friendly, pleasant, unassuming, relaxed, helpful, and efficient. Collectively the staff provided the best service we have ever experienced at a hotel."

"Great property."

"Thank you boss for everything,im really appreciated and 100% your service and very friendly Thanks alot Will see next time"

"Great front desk work!"

"Nice bed and quiet room"

"My stay at Intercontinental Auckland was fantastic. Beautiful place, clean, centric with a ton of shopping options. The building has its own entrance to the Mall! No need to step outside if you don't fell like it. I would definitely stay here again. :)"

"always a pleasure to stay here"

"Our final leg of our New Zealand trip we decided to stay at M social. Checking in with smooth and we’re also provided with a complementary drink later on that evening. Staff were very helpful and allowed us to store our luggage until our trip to the airport. The rooms were well kept, and very modern in style."

"A very comfortable and clean stay. The staff were lovely, our room was always tidy, and any questions or requests we had were easily attended to."

"The bed was like sleeping on a wooden plank not good for my arthritis 😢"

"Great hotel overall. Old fashioned in a good way."

"Bathroom door was broken."