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"Not recommended"

"Lovely location and a real charachter property. The whole place was nice and clean and had all the facilities you could need. Great selection available for the continental breakfast and all presented nicely. Great comeunication from the host prior to arrival and the whole experience was very welcoming."

"Property was in a beautiful location. It was spotlessly clean. Food was excellent as were the staff. Beautiful place for a nice relaxing weekend."

"Rooms were very clean, quiet and comfortable. Food at the pub was the best we had during 2 weeks in Wales. Staff was helpful, friendly, and very accomodating. Highly recommend this place as convient to the Cardiff airport and very comfortable."

"The hotel itself is excellent - great location and architecture. The cool atmosphere and aircon were welcoming on the hottest June day ever recorded in Cardiff! The facilities were great - including bedroom, bar and pool / spa. A couple of disappointments though. Guaranteed check-in from 3p.m. We arrived at 2.15 so went to the bar to wait. By 3.30 still no room, so after a lot of to-ing and fro-ing they eventually found us an upgrade. The breakfast - distinctly average for the price and...

"No air conditioning in the hotel so when we stayed on the 9th July the room was extremely uncomfortable. Bear this in mind when booking this hotel"

"Parking was good but generally a tired hotel (not really 4* in my opinion). The Cardiff Bay is also seems to getting somewhat neglected."

"Beautiful surroundings with an outside terrace overlooking a small lake, quiet. Staff very courteous and helpful. Grounds could do with a bit of tidying, cigarette stubs everywhere. Sink in bathroom problematic for shorter people, needed to stretch over the counter to use it, tap also very stiff to use and leaking. Enjoyed our stay very much and would stay there again."

"Zimmer und Badezimmer in Ordnung. Hotel insgesamt aber eher lieblos. Frühstück eine Frechheit. 5 Käsescheiben und 5 Wurstscheiben die sofort leer waren. Kaum Auswahl, bare minimum. Qualität minderwertig.. auch für britische Ansprüche. Preis/Leistung nicht gerechtfertigt."

"Was allemaal goed geregeld. Douche was een klein straaltje."

"Lovely room. Beautiful hotel with very friendly staff. We had a terrific stay!"

"Due to the heatwave the rooms were boiling hot. Very difficult to sleep in even with a fan provided. The bathroom was very small"

"Staff are fantastic. AC didn’t work in my room during a heatwave and they wasted no time moving me to another. Easy check in/out. Great for a night’s stay."

"Great Hotel in a central location in Cardiff 👍"

"Host needs to make fans available in all the rooms if not updating with ACs in the near future. The UK is experiencing extreme temperatures now, so hosts need to be prepared."

"Room for 3 adults, but only 2 bath towels, and 2 cups to make coffee or tea. Requested some and was quickly sorted ."

"The price was excellent for the stay that I had."

"My room was maybe 6ft x 4ft. Bathroom was small. No where store stuff. No water pressure in shower cause building is old. Only good thing was across street from stadium."

"Personnel gentil mais peu aidant. Les photos sur le site d’Expedia ne représente pas la chambre dans laquelle nous étions. La douche était très salle, le robinet en piètre état et la toilette ne fonctionnait pas. Les lits étaient mous. La pire expérience d’hôtel de ma vie. Le personnel est au courant de l’état de la chambre mais ils nous ont dit que la compagnie ne faisait rien pour améliorer l’établissement."

"Extremely clean rooms"