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"Me and my wife has stayed at the hotel before and this time it was for our wedding night the staff was amazing and they went above and beyond with our room making it so beautiful for us on arrival. The restaurant wasn’t open this time we went but the bar still offers food which was delicious never the less. We have been to the restaurant before and the food is great there also. The staff was amazing friendly and as I mentioned they go above and beyond for you due to just these few things we...

"Room spotless but cold in room"

"Room was very clean… staff very friendly. Would definitely recommend and will be back soon ☺️"

"Clean room a lovely gift for Steven as it was his bday .. thank u .. great wine tasting experience great wine tasting guide sh was excellent … Booked for dinner on Sunday but did not expect it to be Sunday lunch at 7 pm … The lamb was off the menu as it was we wanted … but the food was good and service excellent … The 12% tip was added which I understand is not a legal requirement I opp to not to pay by card but still gave a tip , I think it up to the customer to give what they can afford as...

"Loved our stay. Was absolutely brilliant. Staff were incredible. Room extremely clean. Good was brilliant. Could not speak highly enough of this property. Would absolutely recommend. "

"We stayed in one of the balcony rooms and the room was legit the best room we have stayed in the UK. The bed was a dream, super duper huge and the view from the balcony was magnificent. Their breakfast spread was delicious, the only downside of the stay were the cocktails from the Vale bar, I think they could do better with that. Apart from that, it was a 5/5."

"Great location, friendly staff. Breakfast and check out times allow you to relax and unwind. Meal in restaurant was excellent too."

"Great staff, excellent location and room very good. I had a very early start to get home so didn't enjoy a sleep in bed, but it would've been more than perfect for a lazy morning. Had a pint with some Cardiff City locals before closing time in the pub downstairs who were great company (plus 2 Gooners!). In the meantime, up the Chelsea :-)"

"Friendly and welcoming staff made for a wonderful stay."

"An amazing hotel. Can’t say enough about how wonderful the staff, dining and rooms were. The menu for dinner was the best we’ve had on holiday so far. Thanks to all. Definitely recommend for couples. "

"Great stay! Well stocked appartment, modern. Great communication before arrival and during stay."

"Funcionários muito gentis e educados! Ótimas instalações. Café da manhã bem básico."

"Everything about this hotel is absolutely fabulous from staff in reception to bar staff and breakfast staff what a brilliant team nothing was too much trouble for them my best Christmas break ever. TEAMWORK MORGAN "

"It was amazing. Large room, great service."

"All good"

"Clean room and amenities"

"Good location "

"Staff were extremely friendly and helpful. Easy check in process and room was great. Perfect stay "

"Overall a very good experience with no issues. Hosts are helpful and friendly. ( the bin in the room was full on our arrival, but did not cause any issues)"

"Everything was great. Room was nice. Bed was comfy. Only thing would be that the soaps seemed to be watered down a bit, but not bad enough to dock a star"