โรงแรมใกล้สวน Paseo de Susana, Hagatna

"Had a quick little stay. Property is in rough shape due to storms. So lots of repairs going on and very loud. The layout for driving in and getting parking is confusing. Need better signage for people coming in and out. Also the parking garage doesn't have elevators. Would be difficult for older guests. No access to the beach during repairs was kind of a downer. Overall it could be a great hotel. Just needs a lot of work as long as they put the money into it. But unfortunately tourism is way...

"立地も良くてオススメです！！ スタッフが親切でした！"

"Overall experience was goo."

"Great hotel! Highly Recommend! Very clean and comfortable. Amenities are 5-STAR and staff are very friendly. They have done a really great job with Prioritizing the Customer Experience at this hotel‼️ Kudos‼️👏👏👏👏👏"

"Shuttle service was convenient. The cleaners need to clean the shower curtains. I found a weird blob and it was gross"

"okay"

"Not a great breakfast."

"フロントの対応は良かったが、ロビーや廊下などホテル内全体の温度が暑すぎた。 ベッドメイク後のタオルの補充が足りずフロントに申し出したが、部屋に届けてくれるのも遅かった。 全体のガラスが汚すぎて、外の写真も撮れなかった。 部屋内湿気が多いようなカビ臭さを感じたので消臭剤や柔らかな芳香剤があると良い。"

"部屋の温度調節ができない。常に冷房が22℃に設定されており、寒くて不快。 ファンのオンオフだけ操作可能。ファンを切ると部屋中に水滴が現れ、電化製品がショートするのではないかという恐怖があったためファンはオンのまま過ごした。 二度とこのホテルに泊まることはないです。"

"The property is conveniently located to many stores and outlets. Staff are friendly and nice. As a returning customer, filling out paperwork repeatedly (same information the past 6 times I’ve stayed there this year, it is inconvenient to ask the same information over and over. Also, while I don’t have visitors, their requirement that each person visiting register at the lobby makes this location feel unwelcoming."

"ホテル併設のプールを楽しむことができました。ビーチも近いので、綺麗な海も満喫できます。スタッフの方も親切で丁寧に対応していただきました。ここのホテルを選んで良かったと感じました。"

"The room wasn't the cleanest, as evident by the dirt in the bedsheets upon arrival. The room is very dirt and the lights were flickering. The walls started sweating and ruined our appliances."

"The room was okay for the price. The hotel needs better plumbing. The toilet pressure was so weak. The bathroom sink was cracked and rusted. Tub is clogged. We were in a king size bed and the bed kept squeaking. Only thing new looked like the pillows. There was also a roach that showed up in our bathroom. The hotel definitely needs an upgrade."

"It was very clean, the kitchenette was also very nice. Plenty of space for luggage. Shuttle was also clean and was there early, the driver was also nice and helpful as well. The room I was in, the drain wouldn't really pop back up to drain, but it was still very good after a long day of traveling. Would definitely recommend staying at."

"For being considered 5 star, it didn’t give 5 star vibes. I’d look at other options"

"日本語対応スタッフの接客対応や、プール使用時のタオルや浮き輪の貸し出し対応がとても良かった。 とても楽しく、居心地がいいあっという間の時間でした。 ありがとうございました！"

"スタッフは、皆笑顔で対応も素晴らしかった。 ラウンジのメニューも他のホテルのラウンジに比べて種類が豊富でとても美味しかった。 ぜひまた訪れたいと思う。"