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"Room was clean. Staff were helpful. Theres a shuttle bus that goes direct to the airport which was helpful. Would have liked a more secure lock on the door. Like a metal one you flip or something similar."

"Great location for an overnight before our flight and staff were extremely helpful with arranging transport and making sure our stay was comfortable..."

"Convenient, reasonably priced, friendly helpful staff, quiet."

"The best place for overnight stay at Gatwick"

"Dining was very crowded and the food was bland."

"I ordered room service which took 45 mins . The hot soup i ordered was cold! I requested coke zero , unfortunately regular coke sent. I had to wait again for it. So room service was horrible!"

"An all round good place to stay. The breakfast was brilliant with a great choice and was regularly refreshed. The rooms were quiet, even with functions being held there we were not disturbed. Staff were friendly and helpful. The pool area was well maintained and not crowded. "

"Breakfast perfect room staff and parking also perfect I stayed in room 10 also perfect for I wanted"

"Lovely room, super friendly and very kind staff, beautiful location with free parking. Highly recommend! Thank you."

"A nice welcome at the Norfolk. The bar manager was particularly welcoming and informative. Clearly a professional who spoke to all with a positive and helpful attitude."

"Had a great stay atvyhe Hurtwood. Found it by chance. Great village with plenty of walking direct in to the Surrey Hills as directed by the lovely lady who checked us in. Room very comfortable with fresh milk provided. We found the car park easy for a big car, but would not be so easy in season I think. Dinner in the bar was excellent and good portions. Breakfast cooked to order also great. Will go again. Thank you."

"Booked hotel as near to Gatwick for early flight. Fine for one night but was disappointed that advertised bar and restaurant but bar not open and restaurant meant you had to walk to one which wasn’t far. "

"Nice lunch menu lovey helpful friendly staff "

"The staff were really nice and helpful we had a problem with the shower and they fixed it straight away"

"The breakfast was good. The room was alright. Overall the hotel is showing its age with some dated furnishings and worn fixtures."

"We went for a weekend with our cavapoo. TBH had little treat box, dog towel and little sleeping mat. We brought many of our own things but nice to make him feel welcomed. We had a great stay. The staff were incredibly helpful..walking routes, getting us a table for dinner. We had lovely drinks every evening at the bar with a very large fire and our dog with us. The food was very good..breakfast and dinner. We enjoyed eating at other establishments in Midhurst too. We didn’t use the Spa but it...

"I really liked the character of this hotel. The rooms were spacious and perfect for us."

"Lo mejor es la atención al cliente. La habitación muy acogedora, la ducha parece un spá, los dulces de bienvenida exquisitos. Todo de maravilla. "

"First appearances are good. The location is great. But everything is a bit tired. The hotel needs money spending on decoration, maintenance and a few more staff. Dinner service was glacially slow and the food quality was adequate, at best."