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" The sofa was rather uncomfortable to seat for long period. Hope they will replace it with better sofa. The one in my room 1013, the bottom material is torn. Should have extra pillows for each bed excluding the small hard cushions provided. Also wished that the hotel would include more English channels example like HBO or Netflix. The only channel that’s English is BBC if I’m not wrong. Other than the above, nothing much I can negatively speak of Keio Plaza Hotel Sapporo. We had good comfortable nights in the 4 days we stayed. The staff were very friendly, helpful and smiling from start to end of our stay. Facilities were ample. We had their buffet breakfast on our last day as it was customary of our stays in all the hotels that has breakfast. It was good."

"We were surprised to not find a closet in the room but instead a coat rack with hangers. The hotel did not have a luggage rack and expected us to open our suitcases on the floor. After some discussion, they brought in a table for our cases. There was only one pillow per person on the bed which is unusual these days. The room decor felt dated and in need of a major furniture overhaul, in spite of the grandiose impression of the exterior. These were the negatives but the positives were the bright breakfast room with its hard working staff. Also, a thank you to Kamul for translating for us from English to Japanese to the other hotel staff and for his restaurant recommendations."

"Es in hotel de 4 estrellas nada mas que agregat"

"The room is clean and spacious. There is the underground walk to Sapporo station. Location is very central for every destination."

"Everything was great!"

"Overlooking the bay. Quiet."

"Within very easy walking distance of the train station and the city centre. The good, full breakfast buffets kept us going until 6 pm."