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"Really good and well kept property"

"Good value for the reasonable price, central location, comfortable bed, and fresh fruit in the morning. Staff is very friendly and helpful. Very easy to stay in this place. Was quiet and not crowded."

" Roaches in the room"

"The staff were really accommodating and helpful. It was Ghanaian hospitality at its best! The hotel became a home away from home for me. "

"there were a few issues with things not working in the room, like the phone, toaster, microwave. Then the toilet wasn't flushing. i had to be moved to another room. that was inconvenient and took time from my exploration time. my room key stopped working several times and i kept having to get it reactivated. that was very annoying. otherwise it's a nice place to stay and the staff were nice. i really appreciated having a nice apartment to myself."

"The location of the property was okay. It is located in a very nice and calm environment. The room was clean but needs some maintenance, especially the room where I stayed. The bathrooms were clean. Generally, the hotel was okay for my short stay."

"Friendliness"

"The rooms are clean and the workers are friendly and respond to requests promptly. I did not like the fact that the intercom did not work throughout my stay although whatsapp number was used to contact the reception from time to time."

"This was my 4th stay at Urbano and my least enjoyable. I was extremely upset that the gym had no power and therefore only the treadmill half worked on 2 of my 8 days. The two other powered machines did not work. To top it off my wife’s cousin overhead two housekeepers saying disparaging things about my wife. I wasn’t told this until I got back to America. We often interacted with these staffers on our previous visits and always looked forward to seeing them and other staffers at the Urbano. As...

"I love everything about it , I will be baxk"

"I really wanted to love La Villa, I think it was likely a great spot at a different time but unfortunately the property is pretty rundown and in need of some love. The restaurant and pool area is lovely, breakfast is great, location in Osu is also great. But the rooms unfortunately are really outdated. The shower in my room leaked into my bedroom, and I then realised it wasn’t the first time - the room had been smelling damp and there was damp/mold on the wall. The blinds broke and wouldn’t...

"I booked a deluxe double room and prepaid. When I checked in there was an extremely foul stench coming from the bathroom and into the room. I was told it had something to do with the rain and the drains. It was unbearable, and they gave me a spray but that did nothing as I was spraying every few minutes to the point that the spray ran out. I then was asked to move to another room, but the room I was moved to was the only one available which was a smaller room, and it too had the same foul...

"Overpriced and not 5-star standards. The lobby and grounds are impressive, staff are accomodating, wifi is good. But my first room had maintenance issues so I had to change rooms. Sadly, there was a cockroach inside a food tray during the breakfast buffet. Air conditioning isn't reliable. Hotel is overpriced for the quality, unfortunately, I would not stay again."