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Universal's Helios Grand Hotel, a Loews Hotel

4.0 star property

Choose dates to view prices

Located close to Universal Epic Universe and Orange County Convention Center, Universal's Helios Grand Hotel, a Loews Hotel provides a poolside bar, a rooftop terrace and shopping on-site. For some rest and relaxation, visit the hot tub. Enjoy al fresco dining and a poolside location at the two on-site restaurants. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is ฿9,553
฿10,747 total
includes taxes & fees
14 Jun - 15 Jun

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About this property

Universal's Helios Grand Hotel, a Loews Hotel

  • Upscale hotel near Universal Epic Universe
  • Located close to Orange County Convention Center and Universal’s Volcano Bay, Universal's Helios Grand Hotel, a Loews Hotel provides a poolside bar, a rooftop terrace and shopping on-site. For some rest and relaxation, visit the hot tub. Enjoy al fresco dining and a poolside location at the two on-site restaurants. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a coffee shop/cafe and a garden.
  • Additional perks include:
    • An outdoor pool along with cabanas, sunloungers and pool umbrellas
    • Cooked-to-order breakfast (surcharge), a free theme park shuttle and early theme park entry
    • Valet parking (surcharge), an electric car charging station and concierge services
    • Tour/ticket information, a 24-hour front desk and outdoor furniture
  • Room features
  • All 500 rooms have comforts, such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
  • More conveniences in all rooms include:
    • Bathrooms with shower/bath combinations and free toiletries
    • 55-inch flat-screen TVs with premium channels
    • Wardrobes/cupboards, separate sitting areas and mini fridges

Similar properties

Front of property
Universal's Stella Nova Resort
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  • Pool
  • Hot tub
  • Free Wi-Fi
  • Restaurant
9.2 out of 10, Wonderful, 792 reviews
The price is ฿6,260
฿7,042 total
includes taxes & fees
25 May - 26 May
Universal's Stella Nova Resort
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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 39.38 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 1 to 40 per person
  • Covered self-parking fee: USD 36 per night (in/out privileges)
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Rollaway bed fee: USD 39.38 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
**Valid theme park admission required

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property

Frequently asked questions

Does Universal's Helios Grand Hotel, a Loews Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 10:00 PM.

How much does it cost to stay at Universal's Helios Grand Hotel, a Loews Hotel?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Universal's Helios Grand Hotel, a Loews Hotel on 14 Jun 2026 start from ฿9,553, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Universal's Helios Grand Hotel, a Loews Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Universal's Helios Grand Hotel, a Loews Hotel?

Self-parking is available for USD 36 per night. Valet parking is available for USD 45 per night. Limited spots are available.

What time is check-in at Universal's Helios Grand Hotel, a Loews Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Universal's Helios Grand Hotel, a Loews Hotel?

Checkout is at 11:00 AM.

Where is Universal's Helios Grand Hotel, a Loews Hotel located?

Situated in Orlando, this hotel is 0.5 mi (0.8 km) from Universal Epic Universe, and within 3 mi (5 km) of Orange County Convention Center and Universal CityWalk. Universal’s Volcano Bay and Universal Studios Florida are also within 6 mi (10 km).

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.8

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 210 out of 255 reviews
Rating 8 - Good. 27 out of 255 reviews
Rating 6 - Okay. 12 out of 255 reviews
Rating 4 - Poor. 2 out of 255 reviews
Rating 2 - Terrible. 4 out of 255 reviews

Reviews