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JW Marriott Orlando Grande Lakes

4.0 star property
Guests indulge in rejuvenating spa treatments or enjoy friendly matches on the tennis courts while experiencing attentive service from the helpful staff

Choose dates to view prices

JW Marriott Orlando Grande Lakes offers hot stone massages for relaxation and Italian cuisine for dining pleasure. The property features an 18-hole golf course, a poolside bar, and outdoor tennis courts. Garden views enhance the experience at any of the four on-site restaurants.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet-friendly
  • Air-conditioning
The current price is ฿8,659
฿11,778 total
includes taxes & fees
24 Jun - 25 Jun

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Golf view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(42 reviews)
  • Resort view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed with Sofa bed, Pool View

65-inch LCD TV with satellite channels, TV, iPod dock

Presidential Suite, 1 King Bed with Sofa bed, Pool View

  • Lake view
  • 158 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

65-inch LCD TV with satellite channels, TV, iPod dock

Executive Suite, 1 Bedroom

  • Lake view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms, Lakefront

65-inch LCD TV with satellite channels, TV, iPod dock

Family Suite, 2 Bedrooms, Lakefront

  • Lake view
  • 117 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 Double Beds

View all photos for Family Room

65-inch LCD TV with satellite channels, TV, iPod dock

Family Room

  • Lake view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room, 2 Queen Beds (Hearing Accessible)

Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds (Hearing Accessible)

  • Lake view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Resort View (Mobility Accessible, Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Resort View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Resort View (Hearing Accessible)

Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Resort View (Hearing Accessible)

  • Lake view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Lake view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Lake view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Lake view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom (Hearing Accessible)

Pillow-top beds, in-room safe, desk, laptop workspace

Executive Suite, 1 Bedroom (Hearing Accessible)

  • Lake view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • Resort view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • Resort view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Balcony

Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed, Balcony

10.0 out of 10
Exceptional
(4 reviews)
  • Lake view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony

  • Lake view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 Bedroom

65-inch LCD TV with satellite channels, TV, iPod dock

Executive Room, 1 Bedroom

  • Resort view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

65-inch LCD TV with satellite channels, TV, iPod dock

Executive Suite, 1 Bedroom

  • Lake view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony (Mobility Accessible, Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony (Mobility Accessible, Tub)

  • Resort view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony (Mobility Accessible, Roll-in Shower)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony (Mobility Accessible, Roll-in Shower)

  • Resort view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(54 reviews)
  • Resort view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Room, 1 King Bed with Sofa bed, Balcony

65-inch LCD TV with satellite channels, TV, iPod dock

Presidential Room, 1 King Bed with Sofa bed, Balcony

  • Lake view
  • 158 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Bedroom

65-inch LCD TV with satellite channels, TV, iPod dock

Executive Room, 1 Bedroom

  • Lake view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(6 reviews)
  • Lake view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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The Ritz-Carlton Orlando, Grande Lakes

Orlando
  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
9.2 out of 10, Wonderful, 1,003 reviews
The price is ฿13,927
฿17,705 total
includes taxes & fees
24 Jun - 25 Jun
The Ritz-Carlton Orlando, Grande Lakes
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About the area

Located in Orlando, JW Marriott Orlando Grande Lakes is in the suburbs and on a lake. Pointe Orlando and Orlando Vineland Premium Outlets are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Aquatica and Orange County Convention Center. Travelling with kids? Don't miss Universal’s Islands of Adventure. Looking to get your feet wet? Parasailing and sailing adventures can be found near the property. Visit our Orlando travel guide
Map
4040 Central Florida Pkwy, Orlando, FL, 32837

What's nearby

  • Manta ride Seaworld Orlando Florida. Image shot 10/2010. Exact date unknown.
    SeaWorld® Orlando
    4 min drive - 3.7 km
  • Discovery Cove
    Discovery Cove
    4 min drive - 4.0 km
  • Aquatica
    Aquatica
    6 min drive - 7.6 km
  • Orange County Convention Center
    Orange County Convention Center
    6 min drive - 7.9 km
  • The Ritz-Carlton Golf Club
    13 min walk - 1.2 km

Getting around

  • Tupperware Station
    11 min drive
  • Brightline Orlando Station
    17 min drive
  • Orlando International Airport (MCO)
    17 min drive

Restaurants

  • McDonald's
    2 min drive
  • Zaxby's Chicken Fingers & Buffalo Wings
    12 min walk
  • VIP Lounge - Rosen Shingle Creek Hotel
    6 min drive
  • Chipotle
    4 min drive
  • Oza Izakaya
    2 min drive

About this property

JW Marriott Orlando Grande Lakes

  • Upscale family-friendly hotel near The Ritz-Carlton Golf Club
  • Located close to Aquatica and Orange County Convention Center, JW Marriott Orlando Grande Lakes provides a golf course, a poolside bar and a corner/local shop. Adventurous travellers may like the fishing, fitness classes and cycling at this hotel. Indulge in a manicure/pedicure, a deep-tissue massage and a body wrap at The Ritz-Carlton Spa, the on-site spa. At the 3 on-site restaurants, enjoy breakfast, dinner, Italian cuisine and garden views. Yoga classes and Pilates classes are offered at the 24-hour gym; other things to do include volleyball and kayaking. Stay connected with in-room WiFi (surcharge), with a speed of 25+ Mbps, and guests can find other amenities, such as a terrace and shopping on-site.
  • Other perks include:
    • An outdoor pool, along with sunloungers
    • Buffet breakfast (surcharge), bike hire and 4 outdoor tennis courts
    • Valet parking (surcharge), a local area shuttle and express check-out
    • Express check-in, supervised childcare (surcharge) and 4 outdoor pickleball courts
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 1010 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as desk chairs and safes. Guest reviews highly rate the cleanliness rooms at the property.
  • More amenities include:
    • Recycling and LED light bulbs
    • Designer toiletries, deep-soaking baths and hairdryers
    • 65-inch LCD TVs with premium channels
    • Wardrobes/cupboards, free infant beds and coffee/tea makers

Awards and affiliations

  • Eco-certified property
  • This property participates in Green Key Global – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Area shuttle (surcharge) up to 5 miles
  • Bus station shuttle (surcharge)
  • Parking on site (USD 42 per day; includes in/out privileges)
  • Valet parking on site (USD 58 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: USD 34 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Citron
  • EvrBar
  • Primo
  • Starbucks
  • Whisper Creek Farm

Things to do

  • 18-hole golf course
  • 24-hour gym
  • 4 outdoor pickleball courts
  • 4 outdoor tennis courts
  • Arcade/game room
  • Bicycle rentals
  • Fishing
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf driving range
  • Hot tub
  • Kayaking
  • Outdoor pool
  • Outdoor pool (guest access)
  • Personal motorised watercraft
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Volleyball
  • Yoga classes

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 40 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet (84 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (94 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 26 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Comprehensive food waste policy
  • Double-glazed windows
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Connecting/adjoining rooms are available on request (subject to availability) for an additional fee of USD 60 per night.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 250 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 18 kg per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 61.87 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 34 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per day (rates may vary)
  • Self-parking fee: USD 42 per day (in/out privileges)
  • Valet parking fee: USD 58 per day (in/out privileges)
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does JW Marriott Orlando Grande Lakes have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at JW Marriott Orlando Grande Lakes?

As of 10 Jun 2026, prices found for a 1-night stay for 2 adults at JW Marriott Orlando Grande Lakes on 24 Jun 2026 start from ฿8,659, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JW Marriott Orlando Grande Lakes pet-friendly?

Yes, JW Marriott Orlando Grande Lakes allows cats and dogs (limit 2 total) with a maximum weight of up to 18 kg per pet. There's a fee of USD 250 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at JW Marriott Orlando Grande Lakes?

Self-parking is available for USD 42 per day. Valet parking is available for USD 58 per day.

What time is check-in at JW Marriott Orlando Grande Lakes?

Check-in start time: 4 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at JW Marriott Orlando Grande Lakes?

Checkout is at 11 AM.

Where is JW Marriott Orlando Grande Lakes located?

This family-friendly Orlando hotel is located on a lake, within 3 mi (5 km) of The Ritz-Carlton Golf Club and Aquatica. Orange County Convention Center and Pointe Orlando are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

JW Marriott Orlando Grande Lakes Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Amenities

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 753 out of 1005 reviews
Rating 8 - Good. 121 out of 1005 reviews
Rating 6 - Okay. 60 out of 1005 reviews
Rating 4 - Poor. 34 out of 1005 reviews
Rating 2 - Terrible. 37 out of 1005 reviews

Reviews

Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, n food at Primo was outstanding
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we were very happy with our stay. Excellent for young kids as they have multiple water slides and an aqua course. The pool and lazy river are great but get very crowded. The prices for drinks were a bit high in my opinion but the food was great
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Evelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Food ok but not excellent.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Evrything was perfect, the room was clean, staff always cleaned when we left, the pool was awesome
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Rupa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and hotel was great. Very responsive. Note: FedEx office charges for Amazon pick up :(
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

TUNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
facility and staff were amazing. Rooms were wide and perfectly clean. Our room was at 25th. floor. There was an amazing view.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness
Property was great! Peaceful, clean, relaxing, beautiful! Will be back!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very hospitable and warm, rooms could use some updates(especially the bathtubs). Showers aren’t spacious but the room was very clean with a great view of the pool and property. Our balcony was the highlight, the night breeze was magical!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional hotel, with high quality service, cleanliness, luxury appeal an -All Star Hotel. Very happy to stay at this hotel and enjoy family time.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Lyndsey

Liked: Staff & service, property conditions & facilities
The best hotel for kids!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property that feels like an escape from the theme park environment of Orlando.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area is amazing! The hotel is beautiful and clean and we had a great time.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurants and the set up was easy for a vacation with young children.
Stayed 4 nights in May 2025
Verified

6/10 Okay

Frank T

Liked: Cleanliness, staff & service, amenities
The JW is a beautiful resort and overall was wonderful. Service was great. However both of our rooms HVAC units smelled like mildew.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, the staff welcoming and helpful.
View from balcony
Beds
Rest of room
Shower
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

MICHELE LINDSAY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large, clean, quiet and the beds were super comfortable. Staff was pleasant and dining was great. Enjoyed the pool area and the pool at the Ritz was just a short walk too.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel and great pool area!
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great. Property is beautiful with great bird watching by the lake. The highball restaurant has excellent food and cocktails and an incredible bartender. Rooms are clean and nice with great views
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, friendly staff and great service all around!!!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort and absolutely amazing service
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Elitsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is amazing! The resort has great options for dinning. Beatiful landscaping. The slides and the lazy river are very fun place. The SPA area is very relaxing. The room was very clean and great design. This is a wondeful place for vacation.
Stayed 9 nights in Oct 2025
Verified

10/10 Excellent

elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Attentive professional staff. Great dining choices. Loved the lazy river and slides.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always have a great time around the lazy river, food is decent and super attentive
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Great, clean property. The only thing I would change is the music around the pool. It was too loud
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ista

Liked: Cleanliness, amenities
Absolutely amazing hotel. From the employees to the amenities, everything was fantastic.
Stayed 2 nights in Jun 2025