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"The staff team and cleanliness was very good. Location was excellent and it was easy to get to the train station. Breakfast was ok..the hot chocolate was delicious. Suggestions: muffins and non microwaved scrambled eggs (because they tasted hard), and the option to have fried eggs, seeded bread and grapes. "

"Fantastic stay! Everyone was very friendly and helpful. The room was comfortable and clean. The breakfast was good. The area was safe. In good walking distance to University of Reading. Will stay there again!"

"Very helpful staff and good continental breakfast "

"The apartment was clean and tidy and comfortable. The outside area is scruffy and overgrown, bit of an eyesore. Annoying the tv wouldn't load any terrestrial channels, so unless you have Netflix or Prime, you've nothing to watch in the evenings. Because there's no reception, the process of finding out how you get into the place is a bit protracted. I had to email the owners on the day I was checking in as I hadn't received any information about how to get into the apartment. Fair play, their support got back to me very promptly to tell me they couldn't process a 'damage waiver' pre-payment because I booked through Hotels.com and sent me a link to register my details. But had I not emailed them, I might have driven for 4 hours to Reading and not been able to access the property on arrival having already paid for my stay. Think the owners need to have a better system in place for when that happens. Take control and not leave the paying customer scrambling around on the day they're about to arrive."

"This stay was for an annual symposium at Saïd Business School, University of Oxford."