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"Charming hotel. Staff was very nice and conversational. It felt like the real Swiss German experience, not some tourist trap. It's a pretty old building with no air conditioning, but is very charming. Breakfast is pretty basic, but the staff made an effort, even providing American style filter coffee. Cars are loud on the nearby road, you'll need to close the windows."

"The staff was very helpful, professional, and friendly. My stay was quite enjoyable."

"It was so nice of them to provide transportation access. It was great being right there next to the train station. Staff was awesome!"

"Sehr saubere und geräumige Zimmer. Gutes reichhaltiges Frühstück. Sehr gute Abendküche im hoteleigenen Restaurant."

"Pulizia ineccepibile e buon ristorante"

"Good location for family or people with big luggage , the hotel very closed to the main station and city tram."

"Bon service"

"Staff very friendly and helpful. Breakfast was excellent. Coffee available 24/7 is perfect!"

"El servicio en general es excelente. Las habitaciones están impecables y ofrecen café, té, agua, cerveza y artículos de limpieza personal gratuitos. El desayuno es bastante completo y de buen sabor."

"Der sehr freundliche Empfang hat mich gefreut. DerPreis für das angenehme Zimmer ist aussergewöhnlich günstig. Der Parkplatz ist kostenlos. Die Lage am See und am Schloss rundet den Aufenthalt im Seepark perfekt ab. Ich werde das Hotel wieder buchen. "

"Good location. Walking distance to the old town. Clean rooms. Good breakfast"

"We had a great stay. The hotel is nice, comfortable and had a good location."

"Lovely area to stay in Bern. Easy access to the train station and old town."

"You have to take funicular from Neuchatel to Neuchatel Universite only 8 mins and then walk to the hotel only 5 mins. Location is quiet area and near the city by walking distance. There is a chocolate as a gift on each pillow,it's delicious. We stay only 1 night in family room, unfortunately one of our pillow's cover is musty and the bed is not comfortable. Other cleanliness is ok. The staff is willing to answer our questions. "