โรงแรมใกล้สวนธรรมชาติโอโกสุโซบานะ, Nagano

"スタッフの対応が良かった。"

"Awesome "

"There was no staff at the front desk unless I called. Although the facility was old, all the equipment was in good working order."

"Amazing, has to be the best place to stay in Hakuba"

"Everything was perfect about this hotel. Great location, clean ,comfortable, spa, breakfast... We had a rental car issue and the staff jump in and took care of everything, simply amazing. "

"オーナーやスタッフの皆さんの真心あふれる接客に触れました。 食事の質も量も大満足でした。ありがとうございました。"

"Rooms are ok. Beds reasonably comfortable. Onsens are great after day of skiing. Location is good too. Very friendly staff. Buffet is ok, nothing to write home about. "

"Excellent service, clean room, good facilities and lovely location."

" Distance from skii areas and food establishments"

"とても清潔でスタッフの方々の笑顔がとても印象に残ってます。朝食のスタッフの方に、「ライブラリーから妙高山がとてもきれいなのでコーヒーをお持ちになってどうぞ」と仰って頂き、おもてなしの心を感じました。"

"Hotel Hanabun was a great ryokan experience! It is nestled in the mountains offering a peaceful getaway from touristy/crowded areas. It had the best onsen water, even the locals went there to bathe! The hosts and staff are all friendly and accommodating to your needs. Google translate was necessary to communicate, but everyone is very patient. The food was incredibly delicious, and they use locally sourced, fresh ingredients. I highly recommend it to anyone looking for a cozy ryokan. "

"K"

"Room is clean. Stayed for 2 nights and they prepare different dinner menu for us. Find this gesture really nice"

"Beautiful and good services "

"My partner and I had the most amazing time at Ember Lodge in Hakuba! The staff were so welcoming and the service was incredible. Mike and Leo organised a pick-up and drop off service for us. Breakfast cooked and served to us each morning with an option for a cooked dinner as well which was delicious. The location was perfect too, only an 5-10min walk to the ski lifts. Already looking to book another trip here!"

"Amazing property! Loved the onsen and family owned feel. "

"It was a pleasure to stay here. The staff is kind and helpful. The rooms are clean and comfortable. The Seki ski area is next door and it’s a wonderful, small, family run place."

"Action"

"100% recommend! The staff are all super helpful. Breakfast and dinner are delicious! When we first arrived at Hakuba station, the hotel said they will arrange a pick up for us. The moment we stepped out of the station, the hotel staff was there waiting with a signage that made it easy for us to find. He was even willing to bring us to a nearby convenient store to buy stuff if needed, even though we didn't need to. At the hotel, we managed to get early check in which was great and allowed...