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"A very nice stay!"

"The hotel is so great! The pool on a Saturday night at 9pm is a mess - towels everywhere, toys, trash, etc. Also saw someone pour a packet of bubbles or salts in the hot tub."

"I was pleasantly surprised! Beautiful hotel and rooms. The bar was very nice too!"

"Nice stay"

"Will stay at Hyatt house again."

"Great location"

"A little hard to find but room was nice, the Staff was great. Room was clean and comfortable."

"The lobby area was clean. The pool was nice but almost hot tub temperatures. Conveniently located near a mall with lots of things for my father-in-law to do with the kids while we attended a wedding."

"This is an amazing place. Everything you can think of all under 1 roof. My hotel view was amazing. I am looking forward to coming annually."

"The hotel is very good in general (clean, friendly and professional staff, quiet etc.). However, the location is unbeatable. Literary, it is a couple mins from river, right on the edge of loop and north downtown area, about 10-15 min walking distance from museums, 30 min walking distance from Navy Pier, and very close to many many restaurants. Our room was also pretty quiet, so there is no problem of sleeping at night. I strongly recommended just because of the location, but the rest of...

"Amazing stay, our room was perfect with city/river view! A 10 out 10!"

"Got locked in the parking garage two days in a row"

"Staff was helpful"

"Old hotel and rooms. All the outlets in our room were titled and so hard to plug things in them. The outlets near the nightstands on either sides can’t accommodate a charger because they’re stuck on the side of the nightstand between it and the side of the bed. Hairdryer so old and didn’t work. Check in was exactly at 4, they weren’t lenient when I showed up at 2:40."

"Clean room, overall nice hotel, restaurant was nice for happy hour. Lobby smelled like an old lady and peltons in gym were broken. Overall lovely stay."

"Friendly service and well maintained suite"

"EXCELENTE UBICACION. AMPLIAS HABITACIONES. VISTAS HERMOSAS. SU RESTAURANTEN MY RICO"

"Jillian is a gem! She’s very welcoming and helpful, just a pure delight. The staff overall is very helpful, kind, and have great personalities. The rooms are nice and clean. From the staff, the rooms, and all the onsite events and food, you can’t go wrong with Sofitel."