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"Loved everything about hotel The cleanliness , beautiful views by lake Although bed was slightly uncomfortable"

"Great location and our room was perfect!"

"Perfect experience only negative was the inconsistent time of housekeeping."

"The lounge and bar on the roof top were probably the highlight. Jaime was incredible!"

"Everything was extremely nice, very elegant & upper end. I felt extremely safe staying there."

"No breakfast included"

"Clean room and very close distance to oak brook center."

"The property was nice and the staff was helpful"

"Great Experience"

"Close to park and restaurant"

"Firstly, the staff is VERY nice and very helpful. The rooms are clean and hotel is well maintained. It is in a great area and walkable to many different things. The restaurant/bar inside the hotel also is very nice. My only gripe is that 1 of the 2 elevators were not working for my stay so there was always a huge queue of people waiting to use the 1 working elevator. Nonetheless we had a great stay and I would 100% stay here again."

"Great location near Park, museums, restaurants, River Walk, and theaters. Kudos to Gail and Alex at the Concierge Desk -- they were so very helpful, patient and kind."

"Room is small but clean enough. Location is the best. Close to the ruyand almost every thing else."

"Perfect location and stay, it was really good for solo travel as wel."

"Very dirty. Sad as there is no reason for that. I would not recommend"

"Lovely hotel in a great location! Would definitely book again"

"The lobby was beautiful and clean. The staff at the front desk and bar were all friendly. The breakfast was delicious. Cannot wait to come back and stay at the RIU."

"The staff were very inattentive . 4 calls over 2 days for housekeeping issues . Meal was corrected 2 times still brought the wrong order after she apologized for the first one . If I managed the place I would not be employed"

"nice hotel"