Search Hotels Near Norton Priory Museum, Runcorn

"Didnt even stay, checked in went to roo. Found mould, damp walls holes in carpet, broken TV dust everywhere. Went to reception, gave us option of room next door had a look holes in bed linen room smelled. Was asked to make a decision on what room as another family was coming soon and would have other room. Also had to pay extra to use swimming pool Ended up leaving and paying for another hotel"

"The hotel building and car park are satisfactory, and the staff are frindly. However, the mattress and pillows were very uncomfortable—the pillows felt old, and the mattress seemed worn out, with springs that made sleeping feel like sinking to the bottom. Additionally, the bathroom had low water pressure, which made showers less enjoyable. Overall, while the staff and facilities are fine, the bedding and bathroom issues significantly affected my stay."

"Lovely, helpful and considerate staff. Excellent parking. Convenient location for Bank Quay station."

"Great place. WiFi weak do TV very limited. But overall loved it."

"A recently refurbished hotel. Room was lovely and clean, just one small point - only one pillow which was hard. Restaurant and reception staff were excellent. Certainly one to return to. "

"Hotel tired and in need of updating. Dirty pillow cases! Heating in room not working, electric fan heater provided with feet missing - potential fire hazard! Staff very friendly, polite welcoming, attentive and happy! Food great, bar service great. Attention to food allergy great! "

"Spacious room for 3 individuals. Nice meal and bar. Pleasant staff. Plenty of parking."

"Lovely stay. Excellent gym and pool facilities. Lovely clean room. I would say the squeaky floorboards are a bit of an annoyance when there are people above you as it is very loud. Also not sure if there was limited staff at breakfast but there was a lot of waiting around for plates, bowls, food, teabags, all of which kept running out as soon as they were replaced. Overall we enjoyed our stay though...the facilities definitely made it for us"

"Entrance , rooms, bar, and dining areas are all very well maintained and clean "