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"We have stayed in the world’s best hotels and Montana’s worst hotels (kid sports) but we have never stayed in a less hospitable property. The two men repeatedly working the front desk were rude and unpleasant in all interactions and treated requests for adequate towels and bedding with disdain and/or outright refusals. At $300+ per night for a below-average property, we expected better and did not expect to be treated like potential felons plotting to steal cheap, threadbare blankets and...

"Breakfast was lacking. Room was fairly clean, under beds need some attention"

"Very convenient to the airport"

"No toiletries, cold coffee but otherwise clean room"

"The pool was great for 12 year old kids, loved the slide. One bedroom suite was spacious and bathroom was huge- fantastic! Breakfast ended too early so we missed that, but it was a great stop over on a road trip."

"T"

"Great location, very nice room--we enjoyed our stay"

"I had a decent stay. The staff was nice enough, but very disorganized and (at times dismissive) while others were fantastic. They seemed to not know what was going on depending on who you came in contact with. This is a VERY sparse accommodation. Clean? Yes, but i have a feeling in a year or two it will reflect the level of quality they provide. There was no cup, coffee maker, or anything else useful to assist you in the kitchen…and a shampoo on the counter in the bathroom was the only...

"Clean and convenient. A good bargain."

"Property is undergoing renovations and it’s messy plus the hallways smell like construction work. We were in a renovated room but the quality of work is questionable. Items hung crooked, toilet paper holder already falling off the wall….. Staff is very helpful, accommodating and gracious."

"I am unhappy with Expedia, I didn't get a AAA discount or anything like that and on top of it when I checked out I didn't get a statement telling me what my charges were. I was told since I booked through Expedia they would email me my bill. And on top of that, when I went through Expedia I accidentally signed up for some kind of insurance and tried to cancel it and I couldn't get the verbal advisor to let me talk to a real person. I do NOT want that insurance!!!!"

"Quiet, nice sized room with all the necessities. Comfortable bed and pillows. Breakfast had a good selection of food with some items easy to take out."

"Convenient location Comfortable beds"

"The hotel was right on a main road, so, easy to get to. The room was clean enough, and staff were pleasant. Two complaints: first, the water in the shower never got really hot. I let it run for a long time. The more serious complaint: there was no milk of any kind at breakfast. And no cold cereal except the granola that was to be used as a topping on waffles. There were staff all around. Why couldn't one of them have gone to a nearby store and bought milk? My husband eats cold cereal...

"Great place to stay in downtown Missoula. Very clean and excellent rooms. Would definitely book here again if coming to Missoula."

"The staff were pleasant but the property has been allowed to go into terrible disrepair with holes in the tile by the tub, it took ridiculous effort to try and enter the door which would not unlock and then was so warped it was stuck, the “hot” water was luke warm, the toilet ran and ran - when mentioned to the staff they were aware of all of it but were not able to do anything about any of these issues. We went for the Missoula Marathon as did many of the guests but instead of accommodating...

"Got in late, woke up to a power outage, no services, I’d like a refund or a credit for the stay, we will see how that goes…."

"The staff was friendly and helpful. The room was comfortable and clean. I would definitely stay here again."

"It is a very nice looking hotel and very clean, but if you get placed in a room on the alleyway plan on being woken up extremely early by businesses, trash trucks and every other sort of noise that can go through there. It was our honeymoon and they refused to move us rooms either. Our AC went out twice. It was very disappointing given how highly rated the hotel was."

"I think the hotel was dated. Definitely need to update the carpets. Looks old. And the room we stayed in has an unpleasant smell. I wasn't impressed with the breakfast. Sorry."