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"No air conditioning :-("

"Absolutely loved my stay here. The facilities and the location are both spectacular. All staff members were just brilliant. A particular 'shout out' to Sasha and John in the restaurant, Steak at Six. Thank you for taking such good care of me and my friends. We all had a fantastic time: Thank you. You are awesome at what you do."

"very freindly and welcoming ! provided fans in the extreme heat"

"Lovely stay, very good breakfast, staff all very friendly. Spa and pool was great. Lovely stay."

"Brilliant staff who always went out of their way to help, standard continental breakfast (good enough!), comfortable stay and no issues. I’d 100% stay again."

"The exterior of the building is wonderful along with the grounds. The interior however is extremely run down and our first room We were given smelt damp and had to be moved to a better room but still then extremely basic and cleaning standard not great. Not helped also by the fact they only offer housekeeping every 3 days. Hotel with huge potential but not being looked after and requires urgent attention would not recommend anyone to stay there"

"We had a good stay at the Sloop Inn. Lovely friendly staff. The best breakfast. The property is a little dated, and the bed isn't the most comfortable, but it was all good for a one-night stay. Would recommend."

"Lovely room and good breakfast with helpful cheerful staff."

"Lovely setting. The scenery out our window was superb! We were there on a couple of the hottest days of the summer, and even though there is no air conditioning, our room had a big circulating fan which helped immensely. We liked the quiet, low-key atmosphere of the place. Very restful!"

"Strikingly looking hotel. Unfortunately on entering reception, we were greeted with a dirty carpet, which carries on into the bar area with lots of stains. Our room was up 2 flights of stairs, which I wasn't aware of when I booked. Therefore, in this heatwave, the room was an oven. There was a desk fan - 'thank goodness'. Pleased with the room, the layout and amenities. Curtains need seeing to, useless and need blackouts! All the staff were pleasant and hard working. Did not expect a buffet...

"Family room sofa beds were broken advised a double but very small, and dirty. No hot water. The housekeeper was waiting to service the rooms at 9am and breakfast had finished."

"We had a late check in (out of staffed hours) and it could not have been easier. We made contact to make sure it was ok, on arrival we got access and our room key with no fuss. Located the room and it was all very fresh feeling and lovely. It being one of the hottest nights of the year and there no built in aircon (welcome to England), but the fan kept us cool and the whole set up was really good. Check out was very simple too."

"Excellent"

"Shame the restaurant was closed but the pizza filled a hole. Room excellent, staff welcoming and polite and a well stocked bar. "

"Clean room"

"Really lovely decorated hotel. Nice surroundings, great views, nice toiletries! Would stay again if in the area. Great value too and comfy bed"

"Loved the accommodation and location. Thanks for a great night in Usk."