Search Hotels Near Neue Galerie New York, New York

"Dirty rooms, and staff never informed me of a $25 credit that I had daily "

"Great location and comfortable room. Friendly staff."

"Cigarette smoking smell in the assigned room. Requested room change. New room with dirty lacking floor vacuum. Waking barefooted left hair from previous user on feet. Truly unacceptable. Staff unresponsive to complains most likely due to my late evening checkin. Quality/price very low."

"All good"

"Great location, room wasn't as advertised in pictures hotel staff did not offer to let us switch to a different room"

"All the major characteristics were excellent or very good. Restaurant was especially convenient and reasonably priced. Staff friendly and welcoming, especially my maid who made a point of cleaning my room during the hour I spent at breakfast. And, you can’t beat the midtown Manhattan location, particularly if you’re traveling by train."

"This is an older property that is need of renovations. Breakfast was great as was the fitness center. What merits this low rating however is the fact that it was freezing and the hotel did not provide heat. As an older building, they only supply heat during certain times of the year. To me, that is not acceptable. I would never stay here again. I only stayed here because my reservation at a much nicer Hilton property was messed up and they were fully booked and recommended this property. I should have declined given the reviews. Lesson learned. "

"We noticed no coffee or hot water in the rooms"

"Front desk was very helpful "