"This place was an absolutely godsend for our group after an intense week on our feet walking around Tokyo and Osaka. The staff were incredibly welcoming, the food delicious, and the onsen baths deeply relaxing. Also loved their gift shop! We want to come back for sure. "
"If you want to experience traditional ryokan with fabulous meals, this is the place for you. It is a bit dated like visiting your relative’s house in the small town. It’s surrounded by maple forest, like living in a nice cabin. This is not modern hotel, if you set your expectation right, you will not be disappointed. All the stuffs are so kind and warm. They are great people dedicated to their jobs and it makes me want to visit Kyoto again."
"I've never encountered more thoughtful and friendly staff in my life. Even in a country known for hospitality, the staff here shine brighter than all the rest. The room was amazing too. Walk-in shower! Lots of things to see and places to eat in walking distance. And the station is barely a block away. Id say it's worth visiting Kyoto just to stay at this hotel. "
"Kenji was a very nice host and his "guest house English" speaking was wonderful!! It is a perfect location if you are looking to wake up early and walk to the bamboo forest, you can be one of the first people there. Kenji also gave us recommendations of places to visit in the area that you otherwise may not have known about. "
"Diese Unterkunft verfügt über 5 private Bäder, die man ungezwungen genießen kann. Ebenso verfügt es seperat über ein Herrenbad und ein Damenbad. Dieses ist ebenfalls nicht all zu stark besucht und es kam vor, dass wir oft alleine im großem Bad waren.
Ebenso gibt es einen Souvenirladen im Hotel, für ein paar Kleinigkeiten.
Der Empfang war sehr freundlich und ich kann dir negativen Behauptungen, dass Ausländer hier schlecht behandelt werden nicht bestätigen. Es war zu jederzeit sehr freundlich...
"Excelente. Como extranjeros, fue vivir una auténtica experiencia japonesa. Super amables y un desayuno delicioso. Está un poco retirado de los lugares turísticos pero vale totalmente la pena. El cuarto es muy espacioso y sientes mucha paz. "
"Our stay at the GrandWest Arashiyama was exceptional. The room was spacious and clean, reception was incredibly helpful, and the location was quiet and idyllic. During our stay we made the most of the amenities including free refreshments, a washing/drying machine, and a cute cafe situated just downstairs from the hotel entrance. Our stay here was easily one of the best parts of our trip to Japan and I highly encourage those visiting Arashiyama to consider this hotel!"
"A great ryokan with very friendly staff. The Japanese breakfast was the best we had in Japan! Our room was nice, clean, and had an amazing view. Great location! "
"This hotel is truly like stepping into another world. The service is impeccable, the room we had was gorgeous and superbly clean. We were lucky enough to have a private onsen with very clean water at the perfect temperature on a lovely little lanai.
All of the staff are very friendly and professional and the food is fantastic as well. Highly recommend if you’re looking for a touch of classic Japan in Kyoto!"
