Search Hotels Near Museum of International Masks and Puppets, Syracuse

"The room was comfortable, clean and cool. Breakfast buffet was great. Shaughnessys was fun. Check-in and check-out staff were friendly."

"when i checked into hotel i was given room on first floor - when i asked for a higher level i was told the air conditioning was broken and i should stay on first floor bc it would be cooler. i was also told they were in process of fixng the air but i was not fixed and the room was warm and stuffy. I wanted to go to gym in the morning but found out there was no gym even though the website said 24/7 fitness center and included photos. I was told the website had not been updated. THe hotel restaurant also is closed monday and tuesday so no breakfast available. "

"Very nice hotel."

"Upon arrival, we requested a second luggage rack. It never came. On our second day there our room was never cleaned. So all the garbage from the day before, and the beds were not maintained."

"The staff were very friendly at the front desk. Overall the place was an excellent choice for our stay and would definitely stay again. "

"Neat"

"Front desk was very friendly and accommodating. Room was clean, bathroom spacious and clean, and we enjoyed our stay. "

"When checking in the female clerk was chewing on something, gum, candy or food) and it was difficult to understand her. Getting the shuttle was quick as I left at 5 am and the driver was sitting at the front desk ready to leave. Breakfast wasn’t served until 6 am. "

"The breakfast choices were not as good this time around."