Grand Palladium Lady Hamilton Resort & Spa All Inclusive

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Luxury
5.0 star property
8.0

Very good

Luxury all-inclusive resort by the ocean

At Grand Palladium Lady Hamilton Resort & Spa All Inclusive, you can look forward to a free breakfast buffet, free water park access and a nightclub. This resort is a great place to bask in the sun with a private beach, 4 beach bars and sunloungers. Indulge in reflexology, a body treatment and a body scrub at Zentropia, the on-site spa. Be sure to enjoy a meal at any of the 7 on-site restaurants, which feature American cuisine and ocean views. The gym offers fitness classes and yoga classes; other things to do include kayaking, basketball and windsurfing. Stay connected with free in-room WiFi, and guests can find other amenities, such as 5 poolside bars and a swim-up bar.

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
The current price is ฿10,350
฿12,036 total
includes taxes & fees
6 Oct - 7 Oct

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Junior Suite

Premium bedding, down duvets, minibar, in-room safe

Junior Suite

7.6 out of 10
Good
(163 reviews)
  • Garden view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite

A modern living room with a sofa, ottoman, and a coffee table. There is a television mounted on the wall and a ceiling fan.

Suite

  • Garden view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Ocean View

A hotel room with a large bed, a sofa, a chair, a balcony with a view, and a wall-mounted mirror.

Junior Suite Ocean View

7.6 out of 10
Good
(38 reviews)
  • Ocean view
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Beachside

A hotel room with a large bed, a sofa, a balcony with outdoor furniture, and a view of greenery.

Junior Suite Beachside

7.4 out of 10
Good
(78 reviews)
  • Ocean view
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Ocean View, Beachside

A hotel room with a large bed, a sofa, a chair, a balcony with a view, and a wall-mounted mirror.

Junior Suite, Ocean View, Beachside

7.2 out of 10
Good
(20 reviews)
  • Ocean view
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Ocean View

A modern living room with a sofa, ottoman, and a coffee table. There is a television mounted on the wall and a ceiling fan.

Suite Ocean View

7.2 out of 10
Good
(15 reviews)
  • Ocean view
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Ocean View, Beachside

A spacious bedroom with a large bed, a bedside table, a mirror, and a bathroom with a sink and mirror.

Suite, Ocean View, Beachside

8.0 out of 10
Very good
(6 reviews)
  • Ocean view
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Beachside Panoramic Ocean View

A modern bathroom with a bathtub, a large mirror, and a vanity with a sink.

Suite Beachside Panoramic Ocean View

  • Ocean view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Level Bungalow

A hotel room with a large bed, a bedside table, a mirror, and a wall with decorative panels.

Signature Level Bungalow

8.4 out of 10
Very good
(6 reviews)
  • Garden view
  • 83 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Level Junior Suite

A hotel room with a large bed, a mirror, a nightstand, and a view of the sea through a balcony door.

Signature Level Junior Suite

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Junior Suite Single use

A hotel room with a large bed, a desk, and a balcony with outdoor furniture.

Junior Suite Single use

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 53 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Junior Suite Beachside Single Use

A hotel room with a large bed, a sofa, a chair, a balcony with a view, and a wall-mounted mirror.

Junior Suite Beachside Single Use

  • Ocean view
  • 51 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Ocean View Single Use

A hotel room with a large bed, a sofa, a chair, a balcony with a view, and a wall-mounted mirror.

Junior Suite Ocean View Single Use

  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Single use

A modern room with a large window, a cushioned bench, a chair, and a small table with a cup and a booklet.

Suite Single use

  • Garden view
  • 70 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Suite Ocean View Single Use

A modern living room with a sofa, ottoman, and a coffee table. There is a television mounted on the wall and a ceiling fan.

Suite Ocean View Single Use

  • Garden view
  • 70 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Level Bungalow

A hotel room with a bed, a sofa, a coffee table, a TV, and a cabinet.

Signature Level Bungalow

  • 83 sq m
  • Sleeps 2
  • 1 King Bed

Room

  • Sleeps 9

Room

  • Sleeps 9
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About the area

Located in Lucea, Grand Palladium Lady Hamilton Resort & Spa All Inclusive is on a private beach. Jamaica Giants Sculpture Park & Art Gallery and Museum of St. James are cultural highlights, and some of the area's activities can be experienced at Chukka Ocean Outpost at Sandy Bay and Montego Bay Cruise Ship Terminal. Travelling with kids? Consider Rocklands Bird Sanctuary, or check out an event or a game at Jarret Park. Discover the area's water adventures with scuba diving, windsurfing and fishing nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Lucea travel guide
View more Resorts in Lucea
Map
The Point, Lucea, Hanover

What's nearby

  • A beach with clear turquoise water, a boat named 'BIG MIKE' with a red canopy, and a small island in the distance.
    Half Moon Beach
    32 min drive - 31.0 km
  • A beach with clear turquoise water, palm trees, and a white building with arched windows in the background.
    Doctor's Cave Beach
    48 min drive - 41.3 km
  • Dolphin Cove Negril
    6 min drive - 5.4 km
  • Chukka Ocean Outpost at Sandy Bay
    13 min drive - 11.0 km
  • Tryall Golf Club
    19 min drive - 15.7 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    50 min drive

Restaurants

  • Sports Bar
    6 min walk
  • the jerk hut at Grand Palladium
    6 min walk
  • Sumptuori Restaurant
    5 min walk
  • Roselle Bar
    5 min walk
  • xaymaica
    5 min walk

About this property

Grand Palladium Lady Hamilton Resort & Spa All Inclusive

  • Luxury all-inclusive resort by the ocean
  • At Grand Palladium Lady Hamilton Resort & Spa All Inclusive, you can look forward to a free breakfast buffet, free water park access and a nightclub. This resort is a great place to bask in the sun with a private beach, 4 beach bars and sunloungers. Indulge in reflexology, a body treatment and a body scrub at Zentropia, the on-site spa. Be sure to enjoy a meal at any of the 7 on-site restaurants, which feature American cuisine and ocean views. The gym offers fitness classes and yoga classes; other things to do include kayaking, basketball and windsurfing. Stay connected with free in-room WiFi, and guests can find other amenities, such as 5 poolside bars and a swim-up bar.
  • You'll also enjoy the following perks during your stay:
    • 5 outdoor pools and a children's pool, along with a lazy river, a waterslide and sunloungers
    • Free self-parking
    • 3 outdoor tennis courts, babysitting (surcharge) and free newspapers
    • Beach umbrellas, a front desk safe and ATM/banking services
    • Guest reviews speak highly of the beach locale and helpful staff
  • Room features
  • All 512 rooms feature comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-friendly workspaces and air conditioning. Guests reviews say good things about the clean rooms at the property.
  • Other amenities include:
    • Bathrooms with Jetted bath and rainfall showers
    • Flat-screen TVs with digital channels
    • Balconies, LED light bulbs and coffee/tea makers

All-inclusive details

  • This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks and beverages included
    • 24-hour room service
    • In-room minibar (some restrictions)

Activities and facilities/equipment

  • All non-motorised water sports are included.

Water activities

    • Kayaking
    • Snorkelling
    • Windsurfing

Land activities

    • Fitness facilities
    • Miniature golf
    • Football
    • Tennis
    • Volleyball

Lessons/classes/games

    • Aerobics
    • Pilates
    • Water fitness
    • Yoga

Entertainment

    • Access to on-site nightclubs
    • On-site live performances
    • Theme parties

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: EarthCheck. For more information on what this certification requires and verifies, please visit their website.

Similar properties

Aerial view
Grand Palladium Jamaica Resort & Spa All Inclusive
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  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
8.0 out of 10, Very good, 1,587 reviews
The price is ฿8,804
฿10,258 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 17 bars/lounges
  • 4 beach bars
  • 5 poolside bars
  • 7 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bhogali
  • Portofino
  • Poseidon Sunset Cove
  • Sumptuori
  • Xaymaica

Things to do

  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Lazy river
  • Mini golf
  • Nightclub
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Volleyball
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Living room
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 13 buildings
  • 2 floors
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

A service charge of USD 18 per order applies for room service.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Facilities fee: USD 50 per person, per day and includes use of: sauna; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool or hot tub
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Grand Palladium Lady Hamilton Resort & Spa All Inclusive have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

How much does it cost to stay at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

As of 19 Sep 2026, prices found for a 1-night stay for 2 adults at Grand Palladium Lady Hamilton Resort & Spa All Inclusive on 6 Oct 2026 start from ฿10,350, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Palladium Lady Hamilton Resort & Spa All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

Self-parking is free at this property.

What time is check-in at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Grand Palladium Lady Hamilton Resort & Spa All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, snorkelling, kayaking and more.

Where is Grand Palladium Lady Hamilton Resort & Spa All Inclusive located?

This Lucea resort is on the beach, 5.4 mi (8.7 km) from Chukka Ocean Outpost at Sandy Bay, and within 20 mi (32 km) of Half Moon Beach and Harmony Beach Park. Montego Bay Cruise Ship Terminal and Mayfield Falls & Mineral Springs - Original are also within 20 miles (32 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Palladium Lady Hamilton Resort & Spa All Inclusive Reviews

8.0

Very good

8.6

Cleanliness

8.2

Amenities

8.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 659 out of 1390 reviews
Rating 8 - Good. 338 out of 1390 reviews
Rating 6 - Okay. 193 out of 1390 reviews
Rating 4 - Poor. 88 out of 1390 reviews
Rating 2 - Terrible. 112 out of 1390 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best trip with the family!
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, staff was friendly and accommodating. Food was good, had a mix of Jamaican and American which was nice because we were looking to experience authentic food. Very calm resort, I would recommend for a family vacation, could use some fun entertainment at the pool aside from just music.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness, the vibe, attentiveness and enthusiasm of the staff. My room impressive. The food was always always amazing.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff are very friendly and polite the property is well look after very clean and nice food wise I give it 7 out of 10
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐⭐⭐⭐⭐ I had a wonderful stay at Grand Palladium Lady Hamilton! The resort was beautiful, the service was excellent, and the staff truly made the experience special. Everyone was warm, friendly, attentive, and always willing to assist with a smile. From the restaurants to the overall service, everything was well organized and enjoyable. I genuinely felt welcomed and well taken care of throughout my stay. I would definitely recommend Grand Palladium Lady Hamilton and look forward to visiting again!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! Clean and staff very helpful
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent resort. The customer service is superb. The beach and pool are amazing.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great- some staff were a little rude but other staff made up for it. Beautiful resort.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this property! Staff was very nice and helpful. For an all inclusive property the food is amazing. The Japanese restaurant was delicious! I loved the swim up bar however I was disappointed that the dj ends around 5pm daily, That took away from the fun at the pool. I suggest the dj plays at least until sunset. But overall 10/10
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on the Lady Hamilton side of the resort for our 50th Anniversary. It’s not a five star resort but it is a very nice resort. Lots of options for eating but be wary that some restaurants can be closed on certain nights. Also there are no elevators so be prepared to do 2-3 flights of steps in the buildings. Also be sure to check out Sunset Cove, the little hidden beach area. It’s very shaded and very secluded beach area with towel hut, Jerk Chicken Hut and boats and water boating options. It’s also the location of their Mediterranean Restaurant. We had a great time.
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The food was absolutely amazing. Had no trouble making reservations for any of the restaurants a day ahead of time. Buffet was very delicious with only a few minute wait to be seated. The beaches and pools were wonderful. Loved the shows every night!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were friendly! Rooms were clean and had AC. Beautiful pool and beaches.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time. Food was great. Suite was great. I’m a very picky traveler and everything was to my satisfaction. Love, love it. Will be back.
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had such a relaxing time at Grand Palladium. This resort is the definition of luxury. It was big, beach was soft, room cleaned daily, staff very friendly and accommodating. I can’t wait to visit again. The pool was a little dirty but that’s nothing that can’t be fixed.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will come again for sure food is owesome sports bar is best
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Beautiful resort but the worst for “all inclusive”. Getting a drink after 6pm….good luck! The sports bar was a joke! The worst of all THE POOL CLOSES AT 6pm! Everyday! The restaurant were good if you can get in to them!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Bar staff by the beach were awesome 😎
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at the Grand Palladium Lady Hamilton was a great and grand experience! All of the employees were very nice, welcoming, professional, and overall the resort was simply beautiful and amazing! The food was superb, delicious, and amazingly great! I would recommend anyone to reside at the Grand Palladium if they are going to visit Jamaica!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and the staff is very nice and will go the extra mile to help. The pool and pool bars closes early in my opinion (6pm)
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience was really great as a solo traveler for my birthday. The staff were very helpful with whatever i needed and answered questions. The room was cleaned everyday. The pools are amazing. You must try the spa!!!! That massage was top tier.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were immaculate and well kept. Most of the staff was kind and professional. Courteous. I saw plenty amenities provided for young children. Although I didn't have any children of my own there. Breakfast was excellent, especially at the Blue lagoon. The bathrooms on property were exceptionally well kept and clean continuously.
Stayed 7 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The food was good, but unfortunately, the service did not meet our expectations. Many of the servers seemed inattentive, and it often took a long time to get assistance with our orders. The bartenders also seemed reluctant to prepare certain drinks, which made the experience feel less welcoming. At one point, my husband was asked to walk up to the bar himself to get his beer rather than having it brought him. Considering the gratuity and the level of service we received, we expected the staff to be more attentive and accommodating. Overall, the food was enjoyable, the ocean was calming and beautiful, but the service could definitely use some improvement. We hope management takes this feedback into consideration because with more attentive and friendly service, this could be a much better experience.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was beautiful! The staff was very attentive and accommodating. There was an issue with the AC in our building, and they were gracious enough to move rooms for the night, then back to our original room the following morning. Overall it was an amazing trip for our honeymoon/first anniversary. We will be returning to this resort in the future
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice property and food options..
Stayed 4 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Tip in advance to get the best help from the staff members.
Stayed 3 nights in May 2026