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" I was in a Diamond Club swim out room. I must say Wil our butler was GREAT! In my ratings I put staff at good but I didn't mean Wil. I was here 2 yrs ago and I must say the quality of food has gone down except for the sushi restaurant. bacon and burgers undercooked, steaks chewy, scramble eggs looking like rice, I wasn't a fan. I did LOVE the massage, kudos to Sam"

"Room was a bit musty but resort was beautiful. Food was great! Staff was great!"

"Great kid centric resort. Pros: Amazing facilities, clean rooms, great kids programming and a host of Nickelodeon themed features scattered through the resort. Neutral: Mediocre service. The buffet. Cons: Food at the "a-la-carte" restaurants. "

"Excellent beach, warm and friendly staff, rooms a little outdated, good food and liquors, not excellent. "

"The resort although a bit dated in some respects was very beautiful and well maintained. The pool was gorgeous and so inviting. The beach was kept clean and was very enjoyable. The check-in staff wasn't the best experience. She was not very friendly at all and didn't assist us with wifi etc. Most of the staff was very friendly and helpful but a handful not so much. One big issue is that at both the beach and pool area there are not enough chairs. We had a swim up room and people continued to take our chairs that were part of the reason we booked the room. The food was okay. Some meals were better than others such as Bella and the Japanese restaurants were very good."

"Great visit with my boyfriend! Our room was clean and the food was great! Staff was so friendly and we really enjoyed the bartenders by the main pool. The beach was also great right off the resort. We will be back! "

"Fantastic Stay! Great Staff. Good Food Fun Trip"

"We traveled with small kids (5 and 2) and everyone enjoyed themselves. The beach is a bit narrow and the sunbeds are all gone by 9 am, but the kids enjoyed the sand and the warm water. The animator team was very active doing face painting, zumba, pool games, even a live concert. Very delicious food, fresh ripe fruits served at all hours of the day. Maybe it was the time (end of December) when we went, but the hotel wasn't quite prepared for the number of visitors. They ran out of towels, beach towels, cutlery, ice cream, plates, everything that could possibly run out. The staff was also a bit cold if you didn't approach them with tips. And cleanliness could be improved. Our room was on the ground floor, which was good with the stroller, but less fortunate in terms of the bugs entering. The room smelled quite a bit and was dirty when we arrived. After the first day the cleaner did a great job. The pool was quite dirty the day we arrived, there was trash floating in it and with the swim up bar, there were drunken people in it. Most of the pool is quite deep so not suitable for small children. The water park is a disaster. The pools have very abrasive coating, even the baby pool and the water is very cold. No kid under 8 can use the water slides. And none of the pools in the water park have sloped entry, not even the baby pool. Grand Sirenis Punta Cana has many activities for everyone, disco every night, a la carte restaurants with dress code, buffet, bars."

"Great location Clean hotel Friendly staff Good parking"