Palace Resorts hotels in Miami

"It was "

"Rooms were very clean, and the staff was very polite and professional."

"Great "

"Great"

"The only issues i had was getting them to answer the phone was hard. I made a mistake in booking and couldnt get ahold of anyone. And the elevator wasnt working. Otherwise this place is totally worth it."

"Love having a room with space - living area and kitchen. Very convenient location with venues and eating options close by - a few are walkable others a quick drive."

"Yes"

"Very disappointing trip. Physical plant needs an upgrade. No amenities in the room not even a shower cap or a bar of soap. So many rules. Enforced for us for example no water bottles allowed at the pool. But smoking was not allowed however people who were smoking cigarettes by the pool nothing was said to them. I communicated this to Charlotte the AI Concierge and she never responded. "

"The bar was stocked but they would not serve. They made my husband go upstairs to the 9th floor which was a night club and had long lines. The front desk staff was amazing but the lady at the cafe area was extremely unfriendly. So much so, she saw us watching tv, turned it off. Other than that, it was a pleasant be cruise stay. "