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Hotel Indigo Memphis Downtown by IHG

3.5 star property
Downtown Memphis comes alive at this convenient hotel where guests can park with ease, get insider tips from helpful staff, and cool off in the outdoor pool.

Choose dates to view prices

Hotel Indigo Memphis Downtown places travelers in the heart of the city. The restaurant offers local Memphis cuisine, and the outdoor pool area has sun loungers. Business travelers value the 24-hour business center, and all guests can use the round-the-clock fitness facilities.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 36 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 6.00 to 20.00 for adults and USD 6.50 to 7.00 for children
  • Self-parking fee: USD 22.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from 01 September to 26 May
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hotel Indigo Memphis Downtown by IHG have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM to 10:00 PM.

Is Hotel Indigo Memphis Downtown by IHG pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 36 kg per pet. There's a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Indigo Memphis Downtown by IHG?

Self-parking is available for USD 22.00 per night.

What time is check-in at Hotel Indigo Memphis Downtown by IHG?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Indigo Memphis Downtown by IHG?

Checkout is at 11:00 AM.

Where is Hotel Indigo Memphis Downtown by IHG located?

Located in Downtown Memphis, this hotel is within a 10-minute walk of Court Square and Beale Street. FedExForum and Bass Pro Shops at the Pyramid are also within 1 mile (2 km). Memphis Central Station is 24 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

8.6

Cleanliness

8.2

Amenities

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 739 out of 1430 reviews
Rating 8 - Good. 332 out of 1430 reviews
Rating 6 - Okay. 163 out of 1430 reviews
Rating 4 - Poor. 87 out of 1430 reviews
Rating 2 - Terrible. 109 out of 1430 reviews

Reviews

Verified

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, amenities
The room was very clean, and the staff was very friendly.
Stayed 1 night in Nov 2025
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff was very helpful and friendly.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Maranna

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, great location, great parking, fantastic amenities and fantastic staff
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Antony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice hotel in a good location. The staff were friendly and helpful
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Matthew c

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, super comfortable bed, love the decor.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jeremy

Liked: Amenities
Very modern and contemporary hotel. I enjoyed the easy check in and check out, the friendly staff, and location a few blocks from Beale Street.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ta'Shon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, clean and easy service
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Shub

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and comfortable stay
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Kanisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay the room was nice and clean will stay again
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Dashovia

Liked: Cleanliness, staff & service, property conditions & facilities
Great place thats in a great area
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was awesome and staff was amazing!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Minnie

Liked: Cleanliness, staff & service, amenities
Staff customer service, room size, comfort and amenities.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Jennifer

Liked: Staff & service
Staff was great
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, location, very clean
Stayed 1 night in Jun 2025
Verified

8/10 Good

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very comfortable and pleasant stay and I would recommend
Stayed 4 nights in May 2025
Verified

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and quiet, as a female solo traveler I felt safe walking around. Excellent staff
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Indigo had such a great vibe. The rooms were a great size. The front desk staff were extremely helpful and made check in a breeze. We wish we could have stayed longer. Such a wonderful stay!
Stayed 1 night in Aug 2025
Verified

8/10 Good

Devon

Liked: Cleanliness, amenities, property conditions & facilities
Cool hotel with mid-century moderrn vibes. Clean and comfortable. Breakfast at the next door restaurant was wonderful and convenient. Good downtown location if you can ignore the homeless. We felt safe enough though.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Colton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful facilities, definitely would stay again. Great location, great parking, great amenities.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Millicent

Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful stay. Staff was nice and very helpful
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay! Thank you to the very friendly and helpful staff!
Stayed 1 night in Jul 2025
Verified

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not particularly helpful staff but a great quiet location within easy walking distance of the main sites
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. I will stay here again.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely stay here again

Hotel was excellent. Every staff that we encountered was amazing, great night sleep and close enough to everything downtown.
Stayed 2 nights in Apr 2025