Crowne Plaza Memphis Downtown by IHG

3.5 star property
Travelers enjoy downtown Memphis energy while relaxing by the seasonal pool or savoring happy hour drinks at Notes & Provisions restaurant and bar

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The Crowne Plaza Memphis Downtown Hotel, near Beale Street, welcomes guests with amenities like a library, gym, and seasonal outdoor pool. Enjoy the hotel's restaurant, high-speed WiFi, complimentary newspapers, and attentive staff. Perfect for unwinding or exploring the city.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 31 October to 1 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75.00 per pet, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 23 kg per pet)

Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Food and water bowls and an off-lead area are available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 10.0 per day.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 7 to 20 for adults and USD 7 to 20 for children
  • Self-parking fee: USD 22 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Crowne Plaza Memphis Downtown by IHG have a pool?

Yes, this property has a seasonal outdoor pool. The swimming pool is closed seasonally each year from October 31 until May 1.

Is Crowne Plaza Memphis Downtown by IHG pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 75.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at Crowne Plaza Memphis Downtown by IHG?

Self-parking is available for USD 22 per day.

What time is check-in at Crowne Plaza Memphis Downtown by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Crowne Plaza Memphis Downtown by IHG?

Checkout is at 11 AM.

Where is Crowne Plaza Memphis Downtown by IHG located?

Located in Downtown Memphis, this hotel is within a 15-minute walk of Renasant Convention Center and Bass Pro Shops at the Pyramid. Beale Street and Mississippi River are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.0

Cleanliness

7.2

Amenities

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 169 out of 367 reviews
Rating 8 - Good. 76 out of 367 reviews
Rating 6 - Okay. 57 out of 367 reviews
Rating 4 - Poor. 29 out of 367 reviews
Rating 2 - Terrible. 36 out of 367 reviews

Reviews