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"We stayed at Wilderness at the Smokies – River Lodge Suites last weekend and had a great experience. The room was clean and comfortable, the staff was friendly, and the resort had plenty of fun activities for the whole family. We had no issues during our stay, and everything went smoothly. We would definitely stay here again and recommend it to others looking for a fun family getaway! 😊"

"Clean rooms ,breakfast 😀 comfortable beds spacious rooms"

"From when I checked in to checking out Staff was the best!! I am definitely recommending to all of my friends and I will be back to stay. Awesome room, clean and. Was ready when I checked in. Manager was the most kindest motel manager I have ever met! Can’t wait to come back! Thank you from my whole family!!"

"We loved this resort. Beautiful, clean, good food and really enjoyed the Dollywood perks."

"The staff were excellent. The rooms could have been cleaner. Very noisy."

"The staff were very kind, would definitely stay there again!"

"Great place to stay. Clean and comfortable"

"The attendance at the desk was excellent. My husband had taken a fall. He’s elderly and on oxygen our room was ready and they let us check in early was so happy with the stay will be coming back."

"Great location and very quiet."

"This was an okay stay, nothing terribly bad wrong, nothing outstandingly good. The rooms have obviously been refurbished and we're clean. The outside and common areas of the hotel could use attention"

"Breakfast was good for our family and our toddler loved the pool with slide. Conveniently located downtown gatlinburg and able to easily walk to all attractions. Overall satisfied with the average hotel. It had everything we needed."

"Nice lady at deck. Religious owned . Bed very comfortable. Great covers. Great location. No complants"

"There was mold in the bathroom, the elevators were dirty, there was never any luggage carts(i think they only had 4 total). the sink leaked, the faucet handle didn't work as far as changing the temperature, it burned my child. The breakfast being “catered” by the buffet next door was an absolute joke. I have never experienced a worse breakfast. They had zero opinions, i thought they would at least have cereal or something. The eggs looked like it was sat in a liquid, the biscuits were hard....

"Love that hotel for 100% smoke free. Clean and smell clean not like others."

"A"

"Hot tub was nice, pool was clean, towels are small, needs are comfortable, we had one of the new renovated rooms. Cable sucks, TV remote was hard to operate, breakfast was good, get the river side, I brought my camp chair and sat down along the bank"

"I liked everything about the property"

"Clean Room, friendly staff especially Mr Rusty, lunch and dinner was delicious, family didnt have breakfast, family friendly resort. There isn't a gym or computer room, but you're close to everything. Pool was clean at all times, kids will not be bored there. Family will definitely return."

"We stayed at the hotel for 4 nights and declined the next day's cleaning service due to our late arrival. We contacted the reception twice and visited in person to request housekeeping, and unfortunately, they didn’t provide the service. There were no towels and no room cleaning, which was very difficult since we had our dog with us. As you can imagine, staying in a room with a dog for 4 nights without cleaning was unpleasant. After informing the staff 3-4 times, we went to the reception to...