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"The rooms were disgusting the staff wasn’t even cleaning them. Everything was expensive and was about money. The maintenance was nonexistent to the rooms. This is far from a 5 star hotel"

"Our stay was amazing. The staff and service were absolutely off the charts. The newly opened spa was the nicest I have ever been in. The food at the adult pool and service by the bar staff was impeccable. The main thing that stuck out to me was the genuine kindness and pride that the staff puts into their work. They make you feel special and valued. The canoe experience with the beach staff was so fun. We hated leaving :(. We will be back as this is truly paradise. Thanks for making our stay so...

"I specifically seemed out a place with air conditioning, however the only thing or place that had air conditioning on the property was the rooms , in which barely worked. Everything is so spread out and not as advertised on the platform in which Expedia said. They also need to offer more areas for smokers instead of having to walk almost all the way across the property for a single spot"

"Love this property!"

"Great relaxed resorts pool food is ok not great but the restaurants on property are superb"

"Very clean room and quick housekeeping staff. Nice view from room and beach was very beautiful. Swimming pool was not very clean but doable. Parking is close-by."

"It had everything we need! Food, rentals, friendly and helpful staff and much more."

"The location was convenient to all the sites we wanted to see. The pool area and breakfast bar was nice. The staff was very friendly and helpful."

"The atmosphere was incredible!"

"The rooms were clean but the bathroom door was very hard to close and open. My 65 year old mom struggled a little bit with it. The staff was not the friendliest. Felt like we bothered them when asking any questions. We went and had lunch at the restaurant and we felt rushed when it was not even busy in there. We ate twice there and the food was good so it was bummer. I would not go back mainly because of staff. I like to feel welcomed on vacation and we didn’t."

"Property was very nice. Free shuttle service and breakfast was excellent and helpful. Lamar was our favorite. He was friendly, helpful and always courteous. Property could benefit from more amenities like a restaurant or more food options after breakfast. Otherwise, we were happy with our stay."