Search Hotels Near Mattie Kelly Fine and Performing Arts Center, Niceville

"Non draining shower, bed bugs, restriction of service dog to enter area around the pool ( she is a registered service animal and is 9 pounds and was harnessed and leashes) I require a service animal and was told I couldn’t bring her into the gated pool area unless she was in a crate, she doesn’t ever go into a crate on a plane, in a restaurant or in a store so why would I put her in a crate to sit her next to a chair by an outside pool while leased , she can’t do her job from inside a crate. There was bedbugs crawling across my bed , the shower wouldn’t drain so I ask for a full refund bc I’m not staying in those conditions. There was bedbugs staff was very polite and understanding and I realize they just are employed here and this isn’t their fault and they helped me in every way they could which I appreciated but they seriously need to either do renovations or plow the place down. If you don’t want to sleep with blood suckers I wouldn’t stay here."

"Family Friendly. Good staff."

"Yes i love it "

"The room was ok, nothing special. The bed was comfortable. The AC worked well. The bathroom floor tiles were broken which made for unsteady stepping in front of the toilet."

"Terrible not clean at all"

"Everything was good "

"It was beautiful the resort is beautiful the beach and their access points and everything was beautiful I’m so grateful I got to spend my 42nd Bday here and hope I can come back sooner then later "

"Nice place but hard beds!"

"The first room we were assigned to was filthy--the bath tub had dark stains over most of the inside. The floors had standing dirt. We were moved to another room which was only marginally better. The floors were still dirty and obviously had not been swept or mopped in a long time. I borrowed a broom and swept the floors myself but still wound up ruining a pair of socks and had to keep a damp wash rag by the bed to wash my feet before getting into bed."