โรงแรมและที่พักในมัลเวิร์น พาร์ค โอ๊คส์

"Terrific location. Very nice property. Clean and great rooftop bar. Did not appreciate the resort fee but that’s NYC. Have stayed here many times. Lots to do nearby and easy subway access to everywhere."

"Lobby was amazing, room was clean and staff were very friendly."

"Property was really clean. Staff were freindly and helpful. Check in and out was a breeze and they explained everything you needed you know. Definitely will stay again"

"The hotel’s location was excellent, which was definitely a positive aspect of my stay. However, I was disappointed with several things. The room did not have a refrigerator or a microwave, which made my stay less convenient. The bathroom shower was also extremely small and uncomfortable to use. The breakfast was another disappointment. There were very few options available, and guests were limited to choosing only one item. This was not what I expected based on the information provided when I...

"The hotel is very good, but I was annoyed when they charged me an extra $54 for a "destination fee." I had already paid for the reservation in advance, and the website made no mention of this extra charge. I only stayed one night and wasn't going to need any of the things included in that fee."

"Room was great, delicious breakfast and location was perfect!"

"Friendly and helpful staff, with easy check-in. Our room was a nice size, super-clean, with a comfy mattress and wonderful bathroom. The hotel has plenty of space to lounge in the lobby, as well as outdoor dining. Location was an easy walk to Times Square and the theater district, as well as a close drive to the Lincoln Tunnel. Highly recommend and will definitely stay again."

"Check-in was quick and easy, the staff was incredibly friendly, and the rooms were clean and well-maintained. The hotel also felt very safe and secure. I especially appreciated that security and staff required guests to show their key card before accessing the elevators, which was reassuring given how busy the area is. Overall, it was a great experience, and I’ll definitely be staying here again!"

"Our room was not clean upon arrival. Our sheets were dirty and there was mold in the ceiling in my shower. I was disappointed to say the least. The staff provided vouchers for breakfast one morning and I felt that more of a discount would have been appropriate. I am a Bonvoy member and didn’t find the stay the most pleasant. We spent a lot of time out of the room purposely."

"S"

"Staff was very good. Appreciated the drinks at the reception after a long day of NY walking."

"Water issues. Room not ready at 6pm when check in was at 3pm"

"This was an excellent stay! Anytime I’m going to New York, I will be staying here. The place is so clean, very secure (three locks on the door). The staff was consistently helpful. And the $10 coupon that they gave you for breakfast is quite substantive because the café has delicious food that will fit the budget. I had quiches that were $10, or sandwiches that were $10. Haven’t seen that kind of price in the upper west side in New York. I really enjoyed my stay."

"Ok"

"The staff at the Lucerne is always courteous, and when you need something, very prompt. I've stayed here several times and always enjoyed the hotel and the convenience of Nice Matin. However: it is time to update the flaws in the bathroom, caused by the mirror which needs to be shortened by 18" from the bottom. That improvement would make it possible to raise the sink (and the shelf attached to it) and replace the toilet, which is the main bone of contention. I'm on the short side, and I do not...

"Tv or WiFi not working"

"The room and clean and comfortable for 4 adults. It was close to Times Square and the subway. We all would stay here again."