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New Level Hotel – فندق نيوليفيل

1.0 star property
Travelers sip authentic Arabian coffee in the welcoming cafe before enjoying international cuisine at this centrally located Mecca hotel

Choose dates to view prices

Evaros Hotel, in the heart of Mecca, offers guests local flavors at the coffee shop and an international menu at the restaurant. Enjoy WiFi in public areas, helpful concierge services, and secure luggage storage for both pilgrims and business travelers.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Room options

View all photos for Basic Double or Twin Room, City View

Basic Double or Twin Room, City View | In-room safe, desk, laptop workspace, blackout curtains

Basic Double or Twin Room, City View

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Mini-fridge
TV
Blackout curtains
Private bathroom
Separate bath and shower
  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds and 1 Queen Bed

View all photos for Basic Triple Room, City View

Basic Triple Room, City View | In-room safe, desk, laptop workspace, blackout curtains

Basic Triple Room, City View

Highlights

Separate dining area
Soundproofed
Air conditioning
Mini-fridge
TV
Blackout curtains
Private bathroom
Separate bath and shower
  • 16 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Basic Quadruple Room

Basic Quadruple Room | In-room safe, desk, laptop workspace, blackout curtains

Basic Quadruple Room

Highlights

Separate dining area
Soundproofed
Air conditioning
Mini-fridge
TV
Blackout curtains
Private bathroom
Separate bath and shower
  • 20 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Family Room

Family Room | In-room safe, desk, laptop workspace, blackout curtains

Family Room

Highlights

Separate dining area
Soundproofed
Air conditioning
Mini-fridge
TV
Blackout curtains
Private bathroom
Separate bath and shower
  • 20 sq m
  • Sleeps 5
  • 5 Single Beds

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About the area

Map
Ar Rawdah, Makkah 24236, Makkah, Makkah, 24236

What's nearby

  • Sheikh Abdul Aziz Ibn Baz Mosque - 10 min walk - 0.9 km
  • Faqih Mosque - 2 min drive - 2.2 km
  • Great Mosque of Makkah - 3 min drive - 4.0 km
  • Al Jamarat - 3 min drive - 3.6 km
  • Kaaba - 4 min drive - 4.3 km

Getting around

  • Makkah Station - 19 min drive
  • Jeddah (JED-King Abdulaziz Intl.) - 77 min drive

Restaurants

  • ‪AlBaik | البيك - ‬2 min drive
  • ‪kanaat turkish restourant - ‬16 min walk
  • ‪M Hotel Al Dana Makkah By Millennium - ‬7 min walk
  • ‪الطازج - ‬17 min walk
  • ‪Barn's - ‬2 min drive

About this property

New Level Hotel – فندق نيوليفيل

Hotel near Kaaba
New Level Hotel – فندق نيوليفيل provides amenities, such as a coffee shop/cafe and a restaurant. Guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • Multilingual staff, a reception hall and luggage storage
  • Concierge services and a 24-hour front desk
Room features
All 70 rooms include comforts, such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches, such as separate dining areas and bathrobes.
More conveniences in all rooms include:
  • Bathrooms with separate baths/showers and hairdryers
  • TVs with satellite channels
  • Separate dining areas, mini fridges and daily housekeeping

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 10 metres

Food and drink

  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Mini-fridge
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Mini-fridge
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Property Registration Number 10007337

We should mention

This property does not have any lifts
Couples wishing to share a room must provide proof of marriage

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Evaros Hotel
Eva Rose Hotel
NEW LEVEL HOTEL
New Level Alshisha Makkah
New Level Hotel - Alshisha Hotel
New Level Hotel - Alshisha Makkah
New Level Hotel - Alshisha Hotel Makkah

Frequently asked questions

Is New Level Hotel – فندق نيوليفيل pet-friendly?

No, pets are not allowed at this property.

How much is parking at New Level Hotel – فندق نيوليفيل?

There is free parking nearby.

What time is check-in at New Level Hotel – فندق نيوليفيل?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at New Level Hotel – فندق نيوليفيل?

Checkout is at noon.

Where is New Level Hotel – فندق نيوليفيل located?

Located in Ar Rawdah, this hotel is 0.5 mi (0.8 km) from Sheikh Abdul Aziz Ibn Baz Mosque and within 3 miles (5 km) of Great Mosque of Makkah and Kaaba. Faqih Mosque and Al Jamarat are also within 2 miles (3 km).

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Reviews

New Level Hotel – فندق نيوليفيل Reviews

7.4

Good

8.0

Cleanliness

8.0

Amenities

7.4

Staff & service

7.4

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 9 out of 23 reviews
Rating 8 - Good. 6 out of 23 reviews
Rating 6 - Okay. 3 out of 23 reviews
Rating 4 - Poor. 1 out of 23 reviews
Rating 2 - Terrible. 4 out of 23 reviews

Reviews

6/10 Okay

Ali

Disliked: Staff & service
Close to transportation, restaurant, and shopping markets
Stayed 2 nights in Feb 2025

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly house keeping
Stayed 9 nights in Mar 2025

10/10 Excellent

mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 5 nights in Mar 2025

10/10 Excellent

Abdullahi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
❤️❤️
Stayed 11 nights in Jan 2025

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, property conditions & facilities
No complaint
Stayed 1 night in Nov 2024

2/10 Terrible

Fahmy

Disliked: Amenities
The hotel its fake, I’m trying call the customer service, please i need to refund the money? I was 2 days in the street Appreciate it, Thanks
Stayed 2 nights in Mar 2025

10/10 Excellent

Tarmia

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in Jan 2025

10/10 Excellent

Liyakhat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value and Service for Umrah Travelers

We had a great experience staying at New Level Hotel - Alshisha. The staff and front desk were extremely helpful throughout our stay — always friendly and responsive. While the hotel doesn’t seem to offer daily room service by default, the team was quick to act whenever we requested room cleaning, fresh sheets, or trash removal. Every request was met without hesitation, which we really appreciated. The hotel also provides a shuttle service to the Jamarat station, which made commuting easier — though it's also within walking distance if you prefer. There are plenty of food options nearby, so meals were never an issue. Even though it's farther from Masjid Al Haram, the comfort, cleanliness, and helpful staff made this a pleasant and stress-free place to stay during our Umrah. I highly recommend it for anyone looking for a more affordable yet accommodating option in Makkah.
Stayed 7 nights in Mar 2025

2/10 Terrible

Md Riaz

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

The service was a poor

The service was a poor Wi-Fi was not working at all. That is the biggest problem Wi-Fi. The money wise I don’t think so the desire for that amount of money.
Stayed 1 night in Mar 2025

2/10 Terrible

Md riaz

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Poor service

Not happy about this service. I was working for four three to receive my room. Washroom is very poor. What about the picture I saw in the online I didn’t found that washroom. You should give me money back.
Stayed 2 nights in Mar 2025

10/10 Excellent

Elyas

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Teşekkürler

Gayet iyi bir otel temiz ve konforlu çalışanlar da iyi ilgileniyor sadece temizlik yapmaları için devamlı bilgi vermek lazım hemen temizliyorlar yoksa kendileri pek girmiyorlar oda müsait olmadığını düşünüyorlar belki teşekkürler arkadaşlar hepinize.
Stayed 8 nights in Feb 2025

6/10 Okay

Verified traveller

Stayed 2 nights in Mar 2025

4/10 Poor

Mahad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Mar 2025

8/10 Good

Rahmeen

Stayed 4 nights in Mar 2025

2/10 Terrible

Ahmaddame

Stayed 4 nights in Mar 2025

8/10 Good

RABIA

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Woliy

Stayed 8 nights in Feb 2025

6/10 Okay

Fatma

Stayed 3 nights in Jan 2025

8/10 Good

Najat

Stayed 5 nights in Jan 2025

8/10 Good

Akram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Akram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Fares

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024