Hotel Chamartin The One in central Madrid offers a quiet garden sanctuary and coffee shop. Guests enjoy in-room WiFi, visit Santiago Bernabéu Stadium and Plaza de Castilla, and relax at the bar after sightseeing. Visitors appreciate the attentive staff.
Plaza de Castilla is located near Hotel Chamartin The One, which provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Free in-room WiFi is available to all guests, along with a business centre and a restaurant.
You'll also enjoy the following perks during your stay:
Buffet breakfast (surcharge), an electric car charging station and ATM/banking services
Luggage storage, a water dispenser and a TV in reception
A lift, tour/ticket information and a banquet hall
Guest reviews give top marks for the helpful staff
Room features
All 378 rooms offer comforts such as air conditioning, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
Recycling, LED light bulbs and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries and deep-soaking baths
Check-in start time: 1 PM; check-in end time: midnight
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides central air conditioning in summer and central heating in the winter. In-room climate control is not available.
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 September to 15 May
Frequently asked questions
Is Hotel Chamartin The One pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Hotel Chamartin The One?
As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel Chamartin The One on 21 Jun 2026 start from ฿3,872, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Hotel Chamartin The One?
Check-in start time: 1 PM; check-in end time: midnight.
What time is check-out at Hotel Chamartin The One?
Checkout is at noon.
Where is Hotel Chamartin The One located?
Located in Chamartín, this hotel is within a 15-minute walk of Paseo de la Castellana and Plaza de Castilla. Bernabéu Stadium is 1.5 mi (2.5 km) away. Madrid Chamartín Station and Madrid (XTI-Chamartin Train Station) are within a 2-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Location wise was perfect if you’re taking train or metro in Madrid. Hotel was a bit old, however room is spacious. One little minor is when check in, seems no indication where to check in as there is a Starbucks next to reception (which I didn’t aware) and staff did not welcome the guests.
The room was clean, quiet and comfortable, check in was swift, breakfast provided a broad range of options. A very easy option for arriving from the airport by train and an early start by train the next day. The Superfuud immediately adjacent provided excellent options for a quick meal. I would stay here again.
Great hotel location next to station, very handy from that aspect. It will be even better once all the construction works at and around the station are complete as that was not great. Staff friendly and welcoming and breakfast was a highlight. If stay here really need to prepare to jump on a train or cab into town as there is very limited options in the area around the hotel itself.
Pippa
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Erick
10 Nov 2025
Liked: Cleanliness, staff & service, amenities
The breakfast buffet was high quality and a great value. Spotless room, nice towels. Excellent location right next to the Chamartin train/subway station.
Erick
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
Patricia
5 Sep 2025
Liked: Cleanliness
Comfortable, very clean rooms
Patricia
Stayed 1 night in Sep 2025
Verified
10/10 Excellent
Jennifer
13 Nov 2025
Liked: Cleanliness, staff & service, amenities
The bed was very comfortable, room clean and breakfast was a reasonable variety.
Only issue was finding it the first day.
The hotel was professionally run, in a great location if you’re catching a train and the room clean and spacious. The restaurant was also good.
Cathleen
Stayed 1 night in Jun 2025
Verified
6/10 Okay
ANDREW
7 Feb 2026
Liked: Cleanliness
Disliked: Property conditions & facilities
Location near the train station was great. Room was as well. But, the water in the hotel was turned off for 5 hours. Had to brush teeth using bottled water. And the room was very warm and no climate control. Only option was to open window, which is ok except quite noisy
Hotel is nice, great rooms, welcoming staff except for the restaurant.
Dr Ali
Stayed 1 night in Jun 2025
Verified
10/10 Excellent
Bradley
17 Nov 2025
Liked: Cleanliness, staff & service, amenities
Convenient for transport to and from the airport. A basic very clean room with easy access to Madrid airport. A VERY GOOD VALUE.
A bit hard to find even if you know Chatmartine Station. The station has CHANGED DRASTICALLY!!!!