Located in Madrid, Arenal Suites Gran Vía is in the city centre. Royal Palace of Madrid and Puerta de Alcalá are notable landmarks, and some of the area's popular attractions include Museo Nacional Centro de Arte Reina Sofía and Madrid Zoo Aquarium. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Madrid travel guide
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Arenal Suites Gran Vía
Tour/ticket assistance and free Wi-Fi in public areas are available at this smoke-free apartment building. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests can appreciate conveniences, such as a washer/dryer and a coffee/tea maker, and other amenities include free WiFi and a Smart TV. Housekeeping is available once per stay.
Arenal Suites Gran Vía offers 8 air-conditioned accommodations with washers/dryers and a safe. Beds feature down duvets. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Smart televisions are featured in guestrooms. Housekeeping is provided once per stay.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Smoke-free property
Services and conveniences
Guidebooks
Housekeeping available once per stay
Safe
Tour and ticket assistance
Location highlights
In a historical district
In the city centre
Things to do
Bicycle rentals
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
General
8 units
Bicycle rentals
Soundproofing
Policies
Check-in
Check-in start time: 3:30 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 9:00 PM and 3:00 AM
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Cots (infant beds) are available for EUR 20 per night
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: EUR 100 per stay
We have included all charges provided to us by the property.
Optional extras
Early check-in is available for a fee (subject to availability)
Late check-in fee for check-in between 9:00 PM and 3:00 AM
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: EUR 20 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
Property is also known as
Silva Suites Apartment Madrid
Silva Suites Madrid
Arenal Suites Gran Vía Apartment Madrid
Arenal Suites Gran Vía Apartment
Arenal Suites Gran Vía Madrid
Arenal Suites Gran Vía Madrid
Arenal Suites Gran Vía Apartment
Arenal Suites Gran Vía Apartment Madrid
Frequently asked questions
Is Arenal Suites Gran Vía pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Arenal Suites Gran Vía?
As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Arenal Suites Gran Vía on 23 Mar 2026 start from ฿5,610, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Arenal Suites Gran Vía?
This property doesn't offer parking.
What time is check-in at Arenal Suites Gran Vía?
Check-in start time: 3:30 PM; check-in end time: 9:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available from 9:00 PM to 3:00 AM for a fee.
What time is check-out at Arenal Suites Gran Vía?
Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Where is Arenal Suites Gran Vía located?
Located in Madrid Centro, this apartment building is steps away from Plaza de Callao and Gran Via. Puerta del Sol and Royal Palace of Madrid are also within 10 minutes. Santo Domingo Station is only a 2-minute walk and Callao Station is 3 minutes.
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Reviews
Arenal Suites Gran Vía Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.4
Location
9.2
Staff & service
9.8
Property conditions & facilities
Rating 10 - Excellent. 162 out of 218 reviews
10 - Excellent
162
Rating 8 - Good. 44 out of 218 reviews
8 - Good
44
Rating 6 - Okay. 6 out of 218 reviews
6 - Okay
6
Rating 4 - Poor. 3 out of 218 reviews
4 - Poor
3
Rating 2 - Terrible. 3 out of 218 reviews
2 - Terrible
3
Reviews
10/10 Excellent
Lyn
20 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartments were lovely and clean. They have everything you need for a comfortable stay.
Lyn
Stayed 4 nights in Jan 2026
10/10 Excellent
Guillaume
7 Oct 2025
Liked: Cleanliness, room comfort, communication
Ideally located. Very clean and spacious.
Guillaume
Stayed 2 nights in Oct 2025
10/10 Excellent
Dana
7 Oct 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place, location was perfect!
Dana
Stayed 2 nights in Sep 2024
8/10 Good
Alison
22 Sep 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
This apartment is very well located, with plenty of bars, restaurants, and shopping options nearby. Transport is simple, with taxis and public options easily accessible. Just note that there isn’t an onsite reception, so you’ll need to coordinate a time to meet for key collection.
Alison
Stayed 3 nights in Sep 2025
10/10 Excellent
Matthew
4 Jun 2025
Liked: Cleanliness, room comfort, communication
Fantastic apartment, great location and the people message you direct with clear instructions.
Happily advise this place to other people 😁
Matthew
Stayed 2 nights in Jun 2025
10/10 Excellent
Miguel
17 May 2024
Liked: Cleanliness, room comfort, communication
Vero nice place and very good location
Miguel
Stayed 3 nights in May 2024
10/10 Excellent
Denise
29 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The suites were clean, modern and spacious. Customer service was good. Highly recommend.
Denise
Stayed 2 nights in Apr 2025
10/10 Excellent
Carmen
22 Jul 2024
Liked: Cleanliness, property conditions & facilities, communication
Remodeling very comfortable good location !!
Carmen
Stayed 8 nights in Jul 2024
10/10 Excellent
Luz
7 Mar 2025
Liked: Cleanliness, room comfort, communication
Great place near Centro
This was our first stop on a 3 week vacation starting off in Madrid. I chose this place because of its proximity to Central Madrid and different ways to commute. The place was very comfortable and clean with a lot of attention from Christian. We are beyond thankful for his attention.
Luz
Stayed 3 nights in Mar 2025
10/10 Excellent
Joan
24 May 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The place was fantastic - HUGE and right in the middle of old town on the Grand Via. Everything we wanted to see was in walking distance. The space was clean, comfortable and with two bathrooms, perfect for 3/4 people, although we were only 2. Christian was an amazing host meeting us there and giving us lots of insider tips on restaurants and sights. I would definitely stay there again!
Joan
Stayed 5 nights in May 2024
10/10 Excellent
JASON B
28 Jun 2024
Liked: Cleanliness, property conditions & facilities, communication
The property managers, Christian and Maria, looked after all of our needs. Christian even gave us some nearby sightseeing options. This apartment was within walking distance of a lot of attractions. I highly recommend this accommodation.
JASON B
10/10 Excellent
viviana
13 Nov 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Meters from La Gran Via but very quiet unit. Check in was easy . We had everything we needed for a 4 night stay. They change our towels after our second night and replenished the coffee pods. Safe are with easy access to public transportation, dining and shopping. I would definitely recommend
viviana
Stayed 4 nights in Nov 2024
10/10 Excellent
Anna Liza
30 Apr 2024
Liked: Cleanliness, room comfort, communication
Excellent apartment
Great location, really friendly and helpful manager who meets you as soon as you arrive and gives you all the necessary info. Apartment is beautiful and in excellent condition. They were really helpful when checking out too, keeping the luggage safe and booking a taxi for us. Will definitely be back! Highly recommended!
Anna Liza
Stayed 3 nights in Apr 2024
10/10 Excellent
Ximena
12 Mar 2025
Liked: Cleanliness, property conditions & facilities, communication
The apartment is perfectly situated in the middle of everything you want in Madrid. We had access to all grocery stores and restaurants within 2 blocks. We also had at least 4 theatres within 2 blocks of the apartment.
The apartment itself was a pristine, modern and very clean place with all the requirements anyone would need for long or short stays.
The Host was super pleasant, helpful and gave us the confidence to be relaxed for the week long stay we had there.
We will definitely recommend this Host to anyone traveling to Madrid and we will definitely use this same Host in any future visits to Madrid.
Ximena
Stayed 7 nights in Mar 2025
10/10 Excellent
Bill
21 Apr 2024
Liked: Cleanliness, property conditions & facilities, communication
Fantastic spot to stay just a few metres from Gran via and 10 minutes or less walk to lots of great food. The street is a bit noisy late night early morning when some partiers pass by but it's only a minor inconvenience for a few minutes a night. The apartment we had was large clean and beautiful with clean towels daily in the 2 modern bathrooms. Highly recommend!
Bill
Stayed 3 nights in Apr 2024
10/10 Excellent
Sara
24 Oct 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
This appartment building lies perfect in an alley from Gran Via, near Plaza Callao. Walking distance to most of what you want to see. Very clean appartment, and perfect service by the staff even though I was delayed and arrived in the middle of the night. The only thing I didn’t love was the alley at night, quite dark and a little scary. But otherwise the location is perfect!
Sara
Stayed 7 nights in Oct 2023
10/10 Excellent
Xianghong
28 Dec 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great time staying at Arenal Gran Via. Our host Maria contacted us ahead of time and asked us about our arrival time. She sent me detailed directions before our arrival. We were allowed to store our luggage in our room even before the check in time. Upon departure, she helped store our luggage and called the taxi. She was very responsive and usually replied within a few minutes. The property is clean, safe and conveniently located at a central location. We will definitely stay here again!
Arenas Suites was as advertised in cleanliness , location etc . There was a power failure that lasted 24 hours during our stay so no lights , hot water , fridges , cell phone charging etc . The hotel offered to refund us one night of our stay while we were still onsite but now 6 weeks later they have denied the refund through Expedia . I cannot recommend a property that would not follow through on their word as it shows an overall lack of integrity
Ronald
Stayed 3 nights in Sep 2024
10/10 Excellent
Fraz
28 Aug 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Good points: Excellent communications and updates from Christian، he is someone who know his work and possess great manners، communication and hospitality skills
Location: Come out of Apartment and you are in Gran Via، where life exits، all shopping and eating places near by
Bed mattresses were of good quality، comfortable and great for good night sleep۔
Not so good points:
WIFI was not good، ended up using my mobile network internet، also effected streaming on smart TV
Property needs up-grading، path from room to exit door had bad smell، lifts also had same issues، wear and tear easily visible on the floor، walls I am sure if lanlord upgrades building he will definitely get better rent out rates considering everything else was fantastic and was maintained well otherwise۔
Fraz
Stayed 3 nights in Aug 2024
10/10 Excellent
Karen
7 Sep 2025
Liked: Cleanliness, property conditions & facilities, communication
Great experience
Karen
Stayed 3 nights in Aug 2025
10/10 Excellent
Wendy
13 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Liked: Cleanliness, amenities, property conditions & facilities, communication
I’ll start with the staff. They were very attentive and available when needed. Next, the location. The property is situated with a few steps from the Gran Via by the Plaza de Callao. This is the social hub. And while there is activity past midnight all night, in the room, it was total silence. Next the Property itself. It was clean. The bathroom modern, the bed comfortable, and with the grocery one block away, we were able to have snacks and breakfast in the room before heading out.