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"It was an affordable option for our family of 5 in London. Very basic but perfect for our needs as didn’t spend much time in the room. It was hot in the heat wave but there were fans to try to keep it as cool as possible."

"Very disappointing! Carpets not vacuumed (2 rooms), cobwebs. Scalding water for showers both rooms. Cold water available in bathroom sinks. Location good,, near an underground."

"Felt that the description was intentionally misleading around the shared bathroom. This should be the first thing mentioned! Tried to cancel but was continually referred to the terms and conditions, think this happens quite regularly when you read reviews on other platforms. Don't forget, if you do decide to go, you'll need to make a further deposit! Disappointing but lesson learnt."

"Booked it last minute, credit card charged, never recieved a email with how to enter, proper address. We took a uber to the complex, still no email. After 3 hours of talking to Expedia they finaly texted and said was no longer available, to contact Expedia to get money. Disgusting how they treated us"

"We had the top floor which I was grateful for due to the noisy area. There is no lift which was fine for us but if you have large bags or physical limitations it would be very difficult. One staff member was great ,Kieran, but the first two we meet ignored us. Breakfast was included which was a perk. The room was clean and bed comfortable."