"Stay was good as was location to guys hospital . didn’t get a chance to try all facilities as surgery following day prevented this but would still recommend hotel and location as excellent "
"Our stay at Shangri-La The Shard, London was truly unforgettable. The room was gorgeous with incredible views, and every detail was perfect. We loved the gym, spa, pool, and the food—everything exceeded expectations.
The staff were outstanding—kind, attentive, and genuinely caring. They went above and beyond to make us feel welcome. The location is also unbeatable, with easy access to public transport and walkable to so much of the city.
One of the best hotel experiences we’ve had. Highly...
"We’ve stayed at Bob W several times now and have found the rooms clean and comfortable. The staff are also very responsive and the location is very convenient. "
"I can only say wonderful things about our family of 3 stay at this hotel. The area is beautiful! Close to a train station. The customer service of every member I spoke too was flawless! They are happy to help and take care of your needs! I must praise Vhladimir, Jake and everybody at the front desk/reception , restaurant . Everybody 5 stars. The rooms are normal size, nice space bathroom with shower and bathtub, comfortable bed . We were very comfortable in our 2 double beds room. Thank you all...
"This hotel was in a great area for siteseeing, restaurants, & bars. We chose it because of the in-room clothes washer/dryer but it was a great location too! There’s a tube station just a few minutes walk away, & having the Tower of London across the street was nice. We also had quite a few other site seeing possibilities within walking distance. (I recommend booking a tour of the Billingsgate Roman Baths!)
The staff was very helpful & patient with us Americans who were confused by a few things...
"Despite our initial issue at the beginning of our 5 nights stay, the front desk manager, Trevor, managed to go above and beyond and made the stay excellent for us.
The room is well arranged and very clean. Location is near tube station. The front desk staff members were friendly but can be more efficient and helpful."
"The location is super convenient, just a few blocks from a tube station on lines that hit all the major tourist destinations. Our room was comfortable, quite roomy (for London), bathroom, linens, towels, etc all good quality. Front desk staff helpful and friendly, and the restaurant was good for drinks or a quick meal. "
"My family loved the breakfast at the hotel.
The staff was welcoming. Thank for stuff to pack breakfast on the go for us we had tour booked early but they went extra step and had breakfast packed for us at 5 am. "
