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"I stayed for a night with my partner recently and we were very happy with how kind and helpful the staff were, the cleanliness and comfort of the room, and the dinner we had at the adjoining pub! We would definitely stay here again 😊"

"Large clean room with crisp sheets on the bed. Both the bed and the pillows were too firm, resulting in limited sleep I was convinced that continental breakfast was included when I booked the room. However the Expedia booking did not state that ,nor did the information sent to the Porters Lodge. The charge was though only £5 pp."

"Loved old inn. Staff went over and above to be helpful,dog even had sausage gor breakfast. I found out no lift Expedia said couldn't ca cel without losing my money,when I told them this they said not a problem they would have returned it,again thanks for nothing Expedia. Staff so helpful and helped to get up to bed. Food was to die for had evening meal,lovely fresh cooked menu and breakfast again fabulous. Would recommend and would go again in spite of no lift!"

"We had a wonderful stay and the staff were incredibly accommodating. They were so helpful in arranging an early check-in for us and even found a room where we could get ready before attending a wedding, which made the whole day much less stressful. Everyone was friendly, professional, and went above and beyond to help. The hotel was clean, comfortable, and in a great location. We really appreciated the excellent service and would happily stay here again."

"A beautiful shiny new hotel with well thought through design and such aesthetic decor. The staff were helpful and went out of their way to make sure we had a pleasant stay. The roof top bar was a definite plus, with fab views, it just made the weekend for me and my friend who had a long overdue catch up. So close to the station, an easy weekend away."

"Lovely old hotel with lots of character. Great beer garden. Lovely breakfast and very helpful staff"

"Thank you for an Absolutely a fantastic stay, the room is a good size with every amenity and extra luxury touches, you want for nothing. Breakfast was fantastic, cooked well and fresh and plenty. The bed is huge and soft. And the hosts themselves couldn't do enough to make you feel welcome Would definitely stay again"

"A one night stay plus breakfast. Good. No issues. Not that it was an issue for my stay but for future reference to consider permitting dogs. Maybe allocate some rooms for o/night stay with dogs. Wonderful countryside location. You advertise walks. Missing out on a key £ market!"

"We thought the breakfast buffet choices were limited, however the cooked breakfast was hot and plentiful. The staff were very efficient. Dinner was most enjoyable in a lovely dining room and the bar service was very good. Upon arrival we were given a room upgrade with a four poster bed, this was a lovely surprise. Parking was onsite without additional charge. If you are planning on walking the Malvern Hills this Hotel is in the perfect location."

"Staff extremely courteous, our room was clean and well furnished, and the breakfast was amazing!"

"Staff very helpful and well stocked bar. Food was of a decent standard and good choice"

"What a beautiful room with incredible views. Clean, comfortable with everything you need for a night away. All rooms are adjacent to the pub in a separate building. Opening French doors give a wonderful view. We ate at the pub and the staff were friendly and very helpful. We'll definitely be back!"

"Great location very dog friendly and the staff were excellent. Great selection of beers, cocktails and wines. Will definitely be back for another visit."

"Really enjoyed the stay. Lovely view & easy to find. Would highly recommend to others & I will definitely be back again."

"This hotel is a historic building that is showing a few signs of age on the outside. There are the inevitable multiple changes in floor level through the building. We had a small ground floor room so avoided the steep stairs. The shower was very small. The room was quiet, looking out onto the carpark. Parking was free. Check in and out was automated so there was little contact with hotel staff other than in the restaurant. Breakfast and dinner were good. The hotel is best for guests with...

"Inexpensive but in need of a makeover."

"Breakfast was great & so we're staff. Accommodation was a bit tired. Carpets ruffled & paving & steps were loose"