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"We had a perfect stay. Everything was great! Starting from the greetings for my birthday with chocolates and a bottle of sparkling wine, ending with dinners and amazing ocean view that is there from the terrace. The hotel is located among the banana plantations on the hill, and feels peaceful and calm. Staff is friendly and attentive, helped us with local recommendations. But some nights we just didn’t want to leave, so stayed for the dinner in the hotel restaurant, which is amazing with great...

"The hotel is fairly high up the hillside, so the drive up is exciting! The hotel itself is amazing. We had a great corner room and balcony with amazing sea and valley views. The staff were very friendly. The only downside was the restaurant was only open for breakfast during our stay, so dinners had to be elsewhere. "

"Beautiful grounds. Carbon neutral. Excellent breakfast."

"Tres bon emplacement"

"We had a room "

"One of the top hotels I have ever stayed. The service was nothing less than exceptional. The Reserve was the high end room in this hotel and it was worth every penny. We felt like royalty. From the greeting on the airport tarmac to the wonderful checkin. The housekeeping staff was so amazing. We have really never had this level of perfection in any other place we have stayed. The restaurants in the reserve part of the hotel were excellent and probably some of the best food on the island. You...

"We thoroughly enjoyed our 7night stay at The Residence (30/8/25-5/9/25) and would definitely recommend. The apartment was modern, clean, very roomy, bedroom, 2 bathrooms, lounge area, dining area, a very well equipped kitchen and balcony. Staff were welcoming and friendly. The gardens and pool area were absolutely beautiful and well maintained. The hotel complex is huge and has everything you could possibly want or need but it is very easy to get disorientated and lost! Madeira is a...

"We have had the best five day stay at the hotel. The reception staff are simply amazing they even gave us a welcome drink upon arrival, told us everything we needed to know about the hotel and surrounding area. They have been so helpful, informative and generous, nothing was too much trouble. Sofia in particular helping us with our car hire needs. We've made amazing memories and it was so lovely to return to this haven after a long walk a welcoming place in a fabulous area. Honestly we have...

"What an amazing Hotel. Everything about it was 5 stars. Rooms were spotless and Beautifully designed as well as the rest of the hotel. Rooftop bar and terrace has a breath taking view. Staff very welcoming and attentive. 5*"

"Todo perfecto me encanta el alojamiento "

"Fantastisk morgenmad "

"A lovely hotel in need of retouching, peeling paint and worn carpets. The views are all great, better to consider a 3* and you will not be disappointed."

"The breakfast was lovely and varied, the room was clean and had a great view of the sea with a comfortable bed. The only thing I would change is the fact there was a cot in the room when we did not need one."

"Loved it! Great place to stay. Close to everything and friendly staff. "

"Breakfast was fresh and lots of variety. Pools were spacious and great condition"

"Great hotel lovely pool area and great staff, nice room but walls are very thin so you do get some noise from next door, the hotel is starting to show it's age but still a very nice place to stay, would definitely go back..."

"Sehr schöne Unterkunft in der Nähe der Altstadt. Das Zentrum und der Hafen sind fußläufig zu erreichen. Das Hotel war sehr sauber. Sehr guter Service und abwechslungsreiches Frühstück. Jeden Abend war Livemusik in der Bar."

"The breakfast was excellent. Great variety. We enjoyed our breakfast wuth the wonderful veiw. The staff were amazing, helpful and always with a smile. The location was stunning. We did lots of walking in the area. Easy access to buses to explore the island. Lots of lovely restaurants. We would highly recommend. Will definitely go back. "

"Breakfast was delicious and staff were impeccable "

"Parfait endroit pour un séjour paisible à Sao Vicente. L'ambiance calme qui y règne nous donnait envie de chuchoter. La vue de notre chambre était magnifique, surtout au lever du soleil où pouvait admirer le "montain glow". Le déjeuners inclut était composé d'ingrédients frais et variés, comme les fruits du jardins et le yogourt maison. Nous y avons passé deux nuits et on aurait voulu rester plus longtemps! "