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"Lovely staff. Room was a bit grubby and the damp in the bathroom could easily be addressed with a bit of attentive cleaning."

"We were handsomely welcomed and looked after. The room was superb, very generously sized with an excellent bathroom. The balcony overlooking the meadows bordering the river Wye was a delight, especially as we arrived at tea time with the sun shining on the house. Very relaxing after a longish car journey. I enjoyed my classic cooked breakfast and my wife enjoyed an avacado-based poached egg. We hope to return during 2027's Hay-on-Wye Literary Festival."

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"Very clean, calm room. Perfect for our overnight stay."

"Useful location. Spacious room. Allowed me early check in for which I was grateful. Bed comfy and shower excellent. Room was near entrance and on ground floor so had to keep curtain shut for privacy. Blind would have been useful. Breakfast was not great but this was an exception as chef was not available."

"Would stay again relaxing stay"

"Room not properly stocked with tea bags etc Dust on stand and skirting boards. Door would not open fully as got stuck on the floor. Two single beds but not a lot of room to manoeuvre around banged legs on it. kitchen at breakfast - there was no butter 2nd morning and lack of mugs. There were coffee perculators but no coffee to brew only small instant for cups. Food in restaurant- ceasar salad was a big disappointment, chicken overcooked and salad not right leaves for ceasar salad. However staff...

"Sublime! Excellent newspapers!"

"Nice family friendly atmosphere and attentive staff. A spacious, clean room, easy parking. We enjoyed our stay."

"Excellent place to stay with dogs as you are self contained with an area to walk them away from the main road. Facilities good, we had a lovely garden cottage - only downside are the doors are built for hobbits (I’m a little over 5ft and had no issues, 6ft + hubby cracked his head once…"

"Wonderful three night stay. Room was great, overlooking the garden. Nice to sit outside in the summer evening. Great location, within walking distance to the Cathedral and city center. Breakfast was great, lots of choices and owners were very accommodating. Very professionally run Bed and Breakfast. Highly recommend!"

"Absolutely delightful hotel. Me and a friend booked a room each for the Hay Festival, and we couldn’t have been happier with our stay. The staff were wonderful; helpful, friendly, even showed us to our rooms. The location was great, not too far away but far enough that I’d was quiet and tranquil. The breakfast is well worth the money, as is the Old Barn pub across the road, where we ate that night. A fantastic stay, I can’t wait to return with my husband next time."

"Excellent breakfast freshly cooked spacious clean rooms and plenty of parking space. Very accommodating staff"

"The Birches is an absolutely beautiful location. It is so picturesque, and quiet. An absolutely lovely spot. The house itself is charming, but folks with limited mobility would have a hard time navigating the steps, uneven floors, and doorways. The area directly surrounding it is perfect for long walks through the hills."

"It’s a very dated property."

"Beautiful guest house in a peaceful location. Immaculate room. Yummy breakfast. Lovely hosts. "