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"Good"

"Amazing staff food & spa. A real treat to stay!"

"Pros: Clean, quiet, comfortable well maintained. Cons: No mini fridge, no bottled water, no air-conditioning (it was an exceptionally hot night)."

"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"It is a pod hotel after all so the space will be small. That being said, the experience was great. Very clean and well maintained. The check in experience was as simple as scanning a qr code and you are in. There are lockers for storing luggage which is helpful if you want to check out but still need to do stuff in town. Secure lock on the pod and secure locked doors for the hotel and pod section as well. Best of all it is right next to the Elizabeth line station so travel from the airport is...

"Location"

"The hotel room is spacious and very clean.. also good location, close to bus and train stations"

"The Rubens is a very nice upscale hotel with a great location in the heart of Westminster and literally across the street from Buckingham Palace. The staff were very friendly and very helpful. The rooms are clean and comfortable although very small. The food, unfortunately, is very mediocre although priced as if it was excellent. The continental breakfast buffet is the worst I've seen in a hotel of this category. The croissants were fresh and good but there were hardly any choices and...

"Great location and helpful staff. We’ve stayed twice and will come back again!"

"I will stay here again"

"Elegant property, wondering staff, relaxing spa amenities and very comfortable room."

"Room was very small for 3 people including the shower. We ran out of amenities like toilet paper and tissues instantly. Not to mention fire alarm went off at 4am and front desk did not answer. On the other hand, the staff was friendly and very helpful. The location was good and walkable to the big ben and london eye though."

"Amazing helpful staff, wary check in and we received an upgrade to Penthouse. Beautiful room and views ."

"Excellent location and the staff were terrific. Breakfast was good and good start to the day. Rooms are dated and small but the beds are comfortable."

"We enjoyed our stay at the Riu Westminster. The location was ideal for us - walking distance to Westminster Abbey and plenty of other sites. Cab rides were generally well-priced (we used Freenow, London's Lyft), and there were many train and bus options available. The only thing to be sure you're aware of is the general tightness of the rooms - they are small. We were in a standard Queen. If you are staying one night, or really don't need a lot of space, this is doable and comes at a great...

"My husband and I stayed here for 8 nights, we included breakfast with our stay and it was well worth it. The breakfast buffet was displayed beautifully every morning with little omelettes, an assortment of breads, pastries, deli meats and cheeses, fresh fruits and vegetables, yogurt and cereals. They had many freshly squeezed juices, flavored water, drip coffee or served espresso directly from their bar. The service of the staff was excellent, they were friendly and helpful. We loved our corner...

"Staff we’re fantastic and the hotel was great"

"Clean room, good service, beautiful hotel and a nice location!"