Search Hotels in Lances Bay, Lucea

"Everything was very clean and well prepared. The staff was very welcoming and very nice to everyone. They made sure you were having a great time and were always checking in everytime they saw you. The views were immaculate. I will definitely go back again because they made the place feel like a second home and made you feel safe loved and welcomed "

"My experience was amazing my entire stay.The staff were exceptional always friendly. We stayed in the platinum club and had a butler who went above and beyond daily to ensure all our needs were met. The room was very clean . We had a great ocean view room. I could watch the sunrise and sunset from our balcony. The food was delicious and they offer a great variety of food to choose from. "

"This resort was small and personal. Great for my autistic daughter who loved having all amenities close and a short walk. The cliffs are gorgeous and amazing to snorkel from. There is no beach directly on site only the cliff entrances to the ocean. We got all inclusive, The food was buffet style, usually about 4-5 foods to choose from, wonderful, good balance of local flavours, catered well to vegetarians. Not a massive buffet and might be trickier for kids. There was music 2/3 nights we stayed, one of them was fabulous. The drinks are VERY STRONG! Lol. The rooms are somewhat run down "

"Check in was easy just after 3 PM, the room was ready, and the ladies at the desk were very pleasant and helpful. The room was a bit disappointing (we had a "superior" room). Definitely in need of renovation. Very Clean bur very small. Beds comfortable. A/C worked well. Bathroom very small with slow drain of sink. Clean but old. As other reviews have noted water pressure not great and water was lukewarm instead of hot. Best to try to shower at odd times. Doors to the bathroom were old and could not be shut tight. Towels were thick and soft. Shampoo, soap, and conditioner provided. Coffee maker but no microwave. Grounds were immaculate, well kept, with lots of tropical vegetation. Pool was small but we did not use it at all. Onsite restaurant was good and we ate all of our meals there for our 4 day stay. Food was generally tasty and portions were generous. Drinks were good. Service could be rather slow. Shout out to servers Stephan and Rodgers who were there for dinner. They were friendly and efficient. Prices for food and drink were reasonable. Beach is VERY shallow waters edge to building structure. Sand is kept clean. Plenty of lounge chairs but since the beach is small u r right on top of other guests. Note: guests came down very early and "reserved" chairs so we got there around 8:30 AM. Beach attendant worked really hard so please tip him. Staff at the hotel were VERY friendly and polite always asking if we needed anything. Overall good experience."

"Beautiful resort !"

"Yes"

"The beach view is fantastic and perfect for sunsets. The staff made you feel welcome and always helpful "

"The room was actually cleaner the day after we arrived than it was on the day we checked in, which was disappointing and not the standard we expected. The television in our room also did not work the entire stay. We reported the issue to the service desk several times each day, but an IT technician didn’t come until the night before we checked out. When you book a room, you expect the amenities to work. We were told they tried to call us, but we shouldn’t have to stay in the room all day waiting for maintenance while we’re on vacation. We should be able to enjoy the beach and the resort, not sit around waiting for someone to fix a television. At night we like to relax and watch local shows after a long day, and unfortunately we didn’t get to do that during our stay. Overall, it was frustrating and not the experience we expected."

"The beach was nice the pool was good room location was great could use some updates to the bar and the staff was on their phones all the time and not attentive The gardens are gorgeous, the food was great for the prices Great location and sunsets "