Search Hotels in Lago Heights, San Nicolas Zuid

"We enjoyed our stay💓"

"Nice easy walk to the beach, our room had a smell so we had to switch rooms. The staff was very friendly and nice and the restaurants were delicious! Best to upgrade to the deluxe for more food options for dinner. "

"Both pools were extremely nice & well kept. Plenty of seating, with a lot of shade. "

"Yes"

"Do NOT pick this property!! It is NOT on the beach, every all inclusive amenity is at the other resort across the street, other than a small tiki bar. Concierge and front desk close early and you have to go to other resort for any help with anything!! This place should be closed down!! Thr shuttles take so long to get you; it’s almost as if the other guests at their other “resort” are far more important. Guest experience was never there! We basically spent all of our vacation and the other resort this properly was merely a place to put our heads down at night . It is absolutely embarrassing. We would prefer to have slept on beach chairs, then those rooms because let me add that deep beds are extremely uncomfortable.You feel irrelevant surrounded by the other properties that are around… it’s basically a motel, not a resort! This was a vacation planned for my wife’s birthday and to say that I was absolutely Horrified and got wrenched is an understatement Also I spent a lot of money to stay here, but that wasn’t the main reason! I wanted to make my wife’s birthday weekend a special one and I feel like I failed her. "

"Yes"

"Very good staff!"

"the meals at the buffet and restaurants were very good, hotel rooms have been renovated (showers, floors, wi-fi access in bathroom mirror, etc) the room i was given a garden view not pool or ocean as I requested, the shower and sink were clogged the 4 nights i stayed there, i called front desk but no answer went to the lobby and reported this and was told someone would come fix it but no one came the first evening until third day as water leaked outside the bathroom to the hallway and near the beds. gift shop attendant was rude and unfriendly, Le Cafe attendant was not pleasant, unfriendly when serving guests. most of the restaurants waiters were very friendly and attentive especially Gabriel at the Pure Lime, was very polite, and ensuring everything was in order. "

"The beach itself had a weird / sludgy feeling when walking in the water. The water was beautiful, but clearly felt like like significant algae had built up, where walking in the beach felt icky!"