"This was my favorite stay in Japan! Beautiful, peaceful property with exceptional staff and service. I injured myself and was using crutches when I visited, and the staff was so kind and accommodating - they made us dinner reservations, brought us breakfast, and allowed me a bit of extra time for checkout since I was moving slowly. I'd definitely return!"
"To wait till last minute just to release the address is simply not mindful of the requirements of international travelers. Adresses are required for Japan entry purposes. I don’t see any reason to withhold that till last minute. Check in procedures are not required in advance but the actual address to help with logistics and planning and for Japan visitor entry. "
"It will be difficult to find something wrong with this property. Perfectly located. I am really particular on cleanliness with hotels. This hotel was super clean and the staff there so friendly. It felt like we were the first ones to stay in our room. Everything was super clean. Bathrooms and toilet area was super clean. I loved everything about the hotel. Staff were amazing. Highly recommend if you want to be in the shibuya area where everything in that area is in walking distance from the...
"Staff very very friendly and helpful, especially with holding our luggage early from another hotel via delivery service. Quiet hotel with lovely atmosphere. Plenty of eating options in the building as well as surround area."
"Very nice people and very hospitable, We had a flight to catch at 6:00 p.m And wanted to go shopping And they allowed us to keep our bags at their place"
