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"Excellent location, clean and comfortable room. Safe parking on site was very useful."

"No complaint. "

"Clean room and had everything needed. Good value for money "

"I loved it. Would not hesitate to recommend the facility to others. Great location with transportation network all around. Very clean rooms. Charming and very friendly staff. I loved most the breakfast. Wide variety /choices and the coffee was great. I remember most the elderly man - sorry i am forgetting his name. Very humble. Always wearing a smileband ready to help. Keep up the good work."

"Clean and spacious room. Staff are just a phone call away and very helpful when needed."

"Been here before Always good "

"The full English breakfast was freshly cooked to order with good quality ingredients. The staff were friendly and polite especially Ashley on reception."

"The property was under construction, and t"

"Staff were friendly and knowledgable. It would be great if you could get a hotel licence, so residents could have a drink in the bar until midnight."

"Fab boutique hotel on the edge of Richmond. Great suites, fab facilities, a great bar and a hearty breakfast. "

"This is a great little place - far fancier than the price would suggest! I've made this my regular stop whilst I'm in London."

"Room was amazing,comfortable and quiet for a good nights sleep. Staff were friendly and helpful. Great choice of food for breakfast. Stayed for a charity Rugby match so our stay was perfect."

"The spa with the sauna and steam room with the jacuzzi outside was very relaxing "

"Ground floor carpet to room was filthy. Carpet in room looked stained. Bathroom shabby. Only one bedside table with edging coming off. Kettle still had water in it from before (but, was fill-sized). Sheets clean, mattress protector used, but didn't dare use a black light on mattress. Bed was well worn but comfy enough. EASY QUICK WINS FOR IMPROVEMENT (1) steam clean or wash carpet (2) create a snag list for minor repairs and get a handyman/woman in for a couple of days (3) Put a mattress...

"Great place!"

"Very convenient and comfortable room"