6/10 พอใช้
Hosein
เดินทางกับครอบครัว
31 ส.ค. 2025
ไม่ชื่นชอบ: พนักงานและบริการ
Booked this DoubleTree by Hilton based on Expedia’s listing, which falsely claimed onsite parking. There was none. When I showed staff the listing, they got defensive and refused to acknowledge the issue—no apology, no help.
The room had no soap for hand-washing, which is basic hygiene. We had to call down just to get one. Water bottles were left outside room doors, which felt careless and potentially unsafe.
To top it off, the building was covered in scaffolding, and planned works began daily from 8:00–8:30am. Our window front was completely obstructed, and privacy was compromised.
Overall, a frustrating stay with poor service and misleading information. Definitely not what you'd expect from a Hilton-branded hotel.
Hosein
เข้าพัก 1 คืน, สิงหาคม 2025