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"Deeply Disappointing — Poor Service & Poor Rooms I booked a Premium Superior Double Room and contacted the hotel multiple times over three weeks about an extra bed for our toddler. No response. At check-in, we were told the extra bed would come at a significant additional charge — around a third of the room rate. When I asked for any goodwill gesture, I was refused. Breakfast was also priced as a costly add-on per adult. I had also found a cheaper rate directly through Accor and asked if my...

"Mooie schone kamers fijn en behulpzaam personeel zeker iets om terug te gaan "

"First morning went for breakfast, restaurant closed, no Breakfast.. every itherc day breakfast order was placed and every day the order was wrong . Last night I translated the order into Bahasa Indonesia . Simple orderSarapan besok pukul 08.30 pagi: dua telur orak-arik, satu cangkir teh dengan sedikit susu di dalamnya, satu gelas susu dingin, dan satu potong roti panggang dengan mentega. Got tea no milk, got orange water no milk, each day there was a different issue, bread not toasted,...