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"Staff was very kind & helpful, I liked that when we ate breakfast it was in our own little private section. We also got complementary drinks because of our Expedia status. Onsen was a good size for 2 people as well, view was amazing. Loved relaxing here."

"Absolutely fabulous. The finest hotel, the finest services, the best hotspring setvice and superb food. Will always want to come back."

"Beautiful room! Hotel staff were very nice and welcoming. Awesome accommodations! Will be booking here again on my next trip to Hakone! 10/10 "

"Nice quiet place to relax with wonderful amenities. The room is spacious and clean. And the hotel is a very short drive to the closest town or a short walk to the closest train station."

"Staff was excellent, food was amazing. The shuttle was very convenient. My room was very clean, traditional and quiet. I went in January and my room was warm and cozy. "

"Very cozy and nice staff :)"

"Perfect "

"Friendly staff, and clean and spacious room. The outdoor bath was amazing"

"Beautiful room filled with amenities for comfort. Spectacular views of Mount Fuji on a clear day!"