La verdad nos atendieron súper bien.
Rubén en recepción muy atento, nos dio muy buena recomendaciones y nos apoyó en todo lo que necesitamos.
Excelente opción, esperamos volver pronto.
En general no esta bien mantenido, toallas sucias, sabanas con manchas, puerta en nuestra habitación estaba rota si cerrarse, en general falta mantenimiento
I enjoyed my time at the rustic hotel, its location was perfect just minutes from the ferry, a couple blocks to the beach and a couple blocks from the Main Street. Everything I needed during my time on the island was within walking distance. The room was clean and the staff was super friendly.
Tiene excelente ubicación cerca del ferry y playa norte y hay varios restaurantes y bares cerca del hotel , el personal muy amable , el precio muy bueno, lo recomiendo al 100!
Good for a quick stay. Don’t expect much. Clean, simple and convenient! Perfect for a quick weekend stay. Staff pretty much leave you alone. No one really helps. They aren’t even there much. There was a lady at the desk once or twice but she didn’t even look up form her phone to acknowledge us. No towels or blankets.
Excelente lugar para alojarse. Muy céntrico y de fácil acceso. Ampliamente recomendable. Quedé tan satisfecho que extendí mi estancia en el hotel y en Isla Mujeres. 🤘🤘
Ya en otro post, describiré mi segunda estancia en el lugar.
Our shower tap was broken. It wasnt coming the water. When ı Said ı want to change mu room, they didn’t care about it and they just focused the tap, aldı second day when ı took shower ,the water vur of in middle of my shower, my husband fixed but still the water wasnt come too much,.also they didn’t come to my room for cleaning , I don’t know why
เข้าพัก 2 คืน, เมษายน 2026
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Lini
2 ธ.ค. 2025
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
When we got there, the WiFi was down so no WiFi during the stay. No toilet paper in the room, they cleaned the toilet but was not fully rinsed, some detergent was left on the toilet seat. Mosquitoes in the room. Front desk staff was friendly and helpful!
Pesimo el servicio, instalaciones no aptas para hospedarse..
Y para colmo te contactan semanas despues para decirte que tienes saldo pendiente en tu reserva.
Cuando al momento de ingresar te cobraron el total de la estancia 🤔
เข้าพัก 2 คืน, พฤศจิกายน 2025
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
Jesse
24 มิ.ย. 2026
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
I know you get for what you pay for, and I wasn’t expecting a 5 star hotel but… I only stayed 1 night in this place. There was no hot water coming out of the shower and no type of water pressure. The door to the bathroom would not close. I spoke with the front desk about my concern and they said they would try to move me to a different room. One room they checked had no A/C so they checked another room. The second room had the same problem (no hot water) I asked if I could just change hotels and get a refund for the days I wouldn’t be there. I was told they couldn’t do it and would need to call Expedia for a refund. I called Expedia and they said they would need to reach out to the hotel first. I told them I would be changing hotels regardless for the remainder of my stay and they said they understood . I was told they would get back to me about a refund. I received an email the next day saying I would not be refunded because the hotel didn’t want to refund me. I would not recommend this hotel. Only thing good about this place is the A/C .
Bathroom did not have a knob installed and I could not access the bathroom after I closed the door. Took 4 hours to gain access. It was a known issue before I checked in. Room was not very clean