ZER Boutique Holbox

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Luxury
VIP Access
4.5 star property
9.0

Wonderful

Luxury family-friendly hotel by the ocean

At ZER Boutique Holbox, you can look forward to free continental breakfast, an airport shuttle and 3 poolside bars. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining and a beach bar. Treat yourself to spa services, such as a body scrub, a sports massage or aromatherapy. The on-site Mexican cuisine restaurant, Ana’s Kitchen, features pool views. Enjoy on-site activities, such as volleyball, hiking/biking and snorkelling. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a swim-up bar and a free daily manager's reception.

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is ฿3,863
฿5,742 total
includes taxes & fees
26 Oct - 27 Oct

Room options

View all photos for Superior Room

A spacious bedroom with a large bed, macrame wall art, and a bamboo partition.

Superior Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Ocean View

A bedroom with a large bed, a macrame wall hanging, and a view of the ocean through a sliding door.

Superior Room, Ocean View

8.8 out of 10
Excellent
(5 reviews)
  • Ocean view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Ocean View

A bedroom with a large bed, a view of the ocean, a balcony, and a macrame wall hanging.

Deluxe Room, Ocean View

  • Ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Ocean Front

A modern hotel room with a large bed, a desk, a TV, and a view of the ocean.

Master Suite Ocean Front

  • Sea view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Partial Ocean View

A bedroom with a large bed, a wooden nightstand with a lamp, a wall-mounted TV, and a macrame wall hanging.

Deluxe Partial Ocean View

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning
8.8 out of 10, Excellent, 334 reviews
The price is ฿2,434
฿3,074 total
includes taxes & fees
26 Oct - 27 Oct
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About the area

Located in Isla Holbox, ZER Boutique Holbox is in the entertainment district and on the beach. Holbox Church and El Cuyo Lighthouse are local landmarks, and the area's natural beauty can be seen at Holbox Beach and Yum Balam Nature Reserve. Take some time off to enjoy the health/beauty spas in the area, or get some fresh air with adventures like ecotours nearby. Visit our Isla Holbox travel guide
Map
Paseo Carey y Caguama Zona 002 Mz 0107, Predio 3 y 4, Isla Holbox, QROO, 77310

What's nearby

  • An aerial view of a coastal island with clear blue waters, a sandy beach, and scattered buildings.
    Holbox Beach
    1 min walk - 0.0 km
  • Bioluminescence Beach
    11 min walk - 1.0 km
  • Punta Coco Beach
    11 min walk - 1.0 km
  • Holbox Baseball Park
    19 min walk - 1.6 km
  • Main Square
    4 min drive - 2.1 km

Restaurants

  • the hot corner's bar
    4 min drive
  • Básico
    4 min drive
  • Quartieri Holbox
    3 min drive
  • Fuego
    9 min walk
  • Mr. Happy
    19 min walk

About this property

ZER Boutique Holbox

  • Luxury family-friendly hotel by the ocean
  • At ZER Boutique Holbox, you can look forward to free continental breakfast, an airport shuttle and 3 poolside bars. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining and a beach bar. Treat yourself to spa services, such as a body scrub, a sports massage or aromatherapy. The on-site Mexican cuisine restaurant, Ana’s Kitchen, features pool views. Enjoy on-site activities, such as volleyball, hiking/biking and snorkelling. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a swim-up bar and a free daily manager's reception.
  • Additional perks include:
    • 3 outdoor pools along with sunloungers, pool umbrellas and a lifeguard on site
    • Bike hire, a round-trip airport shuttle (surcharge) and a free beach club on-site
    • A living plant wall, multilingual staff and karaoke
    • Luggage storage, water sports equipment and a water dispenser
  • Room features
  • All guest rooms are individually furnished, and offer comforts, such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and bathrobes.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and hairdryers
    • 55-inch Smart TVs with cable channels
    • Wardrobes/cupboards, recycling and mini fridges

All-inclusive details

  • All-inclusive room rates at ZER Boutique Holbox are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All à la carte meals, snacks and select beverages included
    • Basic alcoholic drinks included
    • In-room minibar (non-alcoholic beverages included)

Lessons/classes/games

  • Bartending

Entertainment

  • On-site entertainment and activities

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A bathroom with a large bathtub, wooden furniture, and a view of the beach.
AWA Holbox Hotel Boutique - Beach Front
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  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
9.4 out of 10, Exceptional, 662 reviews
The price is ฿3,910
฿5,130 total
includes taxes & fees
28 Oct - 29 Oct
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Frequently asked questions

Does ZER Boutique Holbox have a pool?

Yes, this property has 3 outdoor pools.

How much does it cost to stay at ZER Boutique Holbox?

As of 25 Oct 2026, prices found for a 1-night stay for 2 adults at ZER Boutique Holbox on 26 Oct 2026 start from ฿3,863, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is ZER Boutique Holbox pet-friendly?

Yes, ZER Boutique Holbox allows dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of USD 40 per pet, per night. A cleaning fee of USD 19 also applies. Service animals are exempt from fees.

How much is parking at ZER Boutique Holbox?

There is free parking nearby.

What time is check-in at ZER Boutique Holbox?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at ZER Boutique Holbox?

Checkout is at noon.

Does ZER Boutique Holbox provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 11:00 AM-6:00 PM on request. A fee of USD 200 per person applies.

Are there all-inclusive benefits at ZER Boutique Holbox?

Some rate plans available at this property are all-inclusive.

Where is ZER Boutique Holbox located?

Located in Isla Holbox, this beachfront hotel is in the entertainment district and within a 5-minute walk of Yum Balam Nature Reserve and Holbox Beach. Bioluminescence Beach and Punta Coco Beach are also within 15 minutes.

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Reviews

ZER Boutique Holbox Reviews

9.0

Wonderful

9.6

Cleanliness

8.8

Amenities

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 47 out of 66 reviews
Rating 8 - Good. 6 out of 66 reviews
Rating 6 - Okay. 8 out of 66 reviews
Rating 4 - Poor. 3 out of 66 reviews
Rating 2 - Terrible. 2 out of 66 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fairly new and is well kept. The staff were all very helpful in getting taxis, reservations and just bringing fresh towels to the room.
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff, delicious breakfast and food in general, gorgeous beach
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful resort and you are well taken care of. The staff was super friendly and attentive.We had the all-inclusive. It is a small boutique and so only one kitchen. The food options aren’t as plentiful as other all-inclusive but everything is made with great care and presented with beauty. The drinks were some of the best that I’ve ever had at an all-inclusive. The beach and the water are beautiful! The rooftop pool is amazing. I would recommend and would also return.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super friendly and helpful!! The place is new and the only one with infiniti pool on the rooftop. Also great food
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Staff were all friendly.
Stayed 4 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Room was great a little far from everything but staff was wonderful. Gave a 3 star due to distance and weather was not great had to eat dinner in our room for 2 nights due to restaurant being outdoors. Beautiful resort though.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Beautiful hotel, fabulous location right on the beach. The rooms are great, excellent staff and delicious food. No complaints at all! Safe place great for everyone- family, solo travelers or couples. I will definitely be returning.
Stayed 4 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness
A beautiful location, clean rooms and friendly staff that are trying their best to help customers at a new hotel that has a steep learning curve. I'm not sure why there are so many 5 star reviews given the obvious shared frustrations of many hotel guests. - Service was extremely slow, with a single drink order often taking 45mins-1hr. - There was a comically excessive amount of flies at the restaurant for breakfast every morning. This was the only restaurant on the island where we experienced this in a week. - The shower dividers are to short causing excess water in the bathroom every shower. - No do not disturb sign was provided at check-in and we found two people in our room doing turn down at 8pm after dinner the first night. - There is no beach walking acces to the main part of town. Back roads with debris and open garbage need to be used that can often flood if raining. - Prices for drinks and food at the hotel and are much higher than better quality options offered elsewhere in holbox. This place has great potential if they can keep improving to offer a better value service.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time. The staff EVERYONE, was exceptional. Definitely recommend you choosing Ana and Jose!
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning views, friendly & attentive staff, room service was great. 10/10 experience at this hotel
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view every morning and the sunsets are beautiful, front desk and all the staff in general are so nice Worh every penny i spent staying here
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, staff was very courteous, A few more sun chairs on the beach for hotel guests would have been nice.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing especially Pablo and Gabriela they helped so much and were extremely courteous and very polite. Rooms were nice and clean and the private beach was amazing.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean was visible from
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel but food and drinks are way over price on the property.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ana y Jose was simply amazing. From the ocean view from my room to the wonderful staff, it was easy, relaxed and beautiful. The staff is wonderful. Attentive and very warm. Everyone is there to ensure that you have a great time. Food, drinks, and beach facilities are all great. The beach front itself had no seaweed and was very well taken care of. Also, make sure to head to the pool on the roof. Amazing views! Rooms were nice, clean and AC was blasting. No complaints! Ocean view room is definitely worth it. Cant wait to return asap! Thanks for such a great time! xx
Stayed 4 nights in Feb 2026
Verified review

6/10 Okay

Water issues in the room and washrooms. Food was bad and a lot of flies around the beach dining area. Service was slow and not on time.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is really beautiful and in a great location - west end of the island that didn’t have much around in previous years. It is a bit of a walk to get into town, but there are several places close by and taxis are pretty readily available. I will say that it gets dark at night around this part of the island, so be prepared to use that phone flashlight if you plan on walking! Very safe, as is the whole island really. Great food and service. I had a huge issue with my credit and debit cards while I was on the island and ran out of cash to pay for my transfer service back to the airport. It was super stressful and though they eventually wound up allowing me to pay with my card, I used up almost a whole day trying to get cash. I cannot stress enough - bring more cash than you think you need! I felt horrible I couldn’t pay or tip in cash for the last couple days I was there, but the hotel and the driver were pretty understanding. Overall great stay!
Stayed 6 nights in Mar 2026
Verified review

2/10 Terrible

I requested clean towels, they didn’t provide the first time, I had to requested 3 times, no phones in the rooms, if you need anything you have to walk all the way to the lobby. Flies everywhere, they have those table fans but they can’t stop the flies landing in your food. Very unpleasant experience. Breakfast was included, I ordered the same thing everyday, they serve d me greysh looking eggs very mushy very disgusting, the following day they serve me scrambled eggs with carrots…. Customer service is great, Is not their fault upper management don’t take care of things….
Stayed 4 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Disliked: Staff & service
This is a lovely hotel, let down by the service. Check in was slow and then we were given a ‘ocean view’ room next to the bar/restaurant so people could see straight into our room and you had to be stood on the balcony to see the ocean. We managed to change rooms for night 2 and 3 of our stay. We checked out of our room at midday and informed the staff we would be back for 5. When we arrived back, there was still confusion about the room and it took over 10 minutes for something that should have already been sorted. In general, the staff all seemed to struggle with the most simple of things. Upon checkout, our bill was over 1400 pesos too much. Everyone should make sure they take pictures of all their receipts and double check the bill when we leave. The issues were duplicating items and an additional tip that were added to the bill. We also asked for a later checkout (1pm instead of midday), which the staff agreed on the phone and then text us to say they couldn’t. There are no showers available outside the room to use and again this process was needlessly chaotic. The rooms are nice and the beach is lovely. The loungers are really nice and there’s good music throughout the day creating a nice vibe.
Stayed 3 nights in Feb 2026
Verified review

4/10 Poor

Liked: Property conditions & facilities
Disliked: Amenities
Book this hotel with caution. We stayed here for nine days, and every single day, we encountered an issue. The service at this hotel is 5 out of 10.Unfortunately, the hotel overall rates a 6 out of 10. Each day, I was disappointed with the hotel, particularly in terms of service and amenities.The aesthetics of this hotel are beautiful, and the beachfront is stunning. The servers are all great and doing their best but being managed poorly.“Breakfast is included,” except it actually isn’t. Only certain items are included, and even fresh-pressed juice is not part of it.I booked this hotel because they offered free breakfast. They claim the rooftop pool has full service, but that is incorrect. There were never any towels available up there, and the servers didn’t come by. After waiting 20 to 30 minutes, I had to go down to the beach and grab my own towels. I requested service, but no one came. The towels never smelled fresh; they smelled like fried food. The water in the shower was never hot enough. There were flies everywhere, and the hotel did nothing about them. This is a luxury hotel, and having flies buzzing around is not indicative of luxury. Every restaurant we visited in town made sure we weren’t bothered by them. This hotel did nothing about it. Lack of sun chairs, the layout of the rooms also makes no sense the closet is too small and there are no dressers in the room but there are two large tables one for office work the other one not sure what for! Hope this helps
Stayed 9 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo súper
Stayed 4 nights in Aug 2026