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"The room was so clean and tidy and the staff at the front desk are very friendly as well as so respect full ."

"the price is to high for a dated room with no amentities. the fridge leaked, coffee maker was broken. No toiletries in the bathroom and the room smelled like it hasnt been used in along time"

"Wonderful and helpful staff. Awesome service,"

"The bed was very comfortable, and there were many towels available. The elevators were quick and large."

"The breakfast was horrible I couldn’t even eat it"

"Very nice Residence Inn will always be on my list whenever I’m near Cleveland for an event "

"Fully equipped kitchen. Ask for the stove on front desk at arrival. "

"Great staff, nice place."

" The room was spacious, but the sink wouldn't drain the whole way due to how it was installed With spending close to $1200 for 3 nights and finding out breakfadt isn't included, was pretty bad. To make it worse, they suggested we could go nect door to Holiday Inn for their buffet for about $8 but turned out to be $11.95!"

"Dirty"

"Staff is NEVER at the front desk so anytime you need something you’re standing there waiting for them to return. Room is ok, it’s an older hotel and it shows. "

"When I first arrived at the hotel, the lady at the counter did not acknowledge me or even speak until I mention my reservation. She also didn’t tell me any of the perks like what time was breakfast? If the pool and Jacuzzi was available the hours I had to ask. The room smelled stale and the tub was not properly cleaned out. The food in the restaurant was not good at all. The breakfast was OK. The French toast was really good. I will also mention the bar attendant lady was really nice even though...

"Never going back "

"Room was dirty looking, orange on towels, no TV control or trash can, bed cover has spots on it. Tub was clogged. Told the desk & was given another room that mold around tub, 3 lamps and only 2 worked, cracked walls "

"Rooms are small. Staff members were sometimes more focused on the task assigned than guests! As an older lady I would expect a young employee to give way to a guest carrying luggage. At least let them on the elevator rather than stepping front and almost pushing you out of the way! I would as like it was St Patrick’s Day and people were loading their rooms for celebrations but guests just trying to get to their room should be given consideration. We paid the same or higher rate! "

"Room was clean. The suite was nice and roomy. Staff were friendly and helpful. Close to my venue with food choices nearby. "

"Great experience will definately book again"

"We could not have asked for a kinder, more helpful staff."

"The hotel interior seemed very new and clean. Comfortable bed."

"Very clean rooms and close to the airport!"