โรงแรมใกล้โรงละครอิมพีเรียล, นิวยอร์ก

"Excellent hotel in the perfct location."

"The house keeper, named Emie, is Chinese American. She is the most wonderful hotel house keeper who we ever meet. She loves her job and perform well in all her duty. On top of those, her customer services relationship (CSR) is perfect, not only with us though with all other guests, as we had seen. The hotel is located at the best location and all services are excellent. Concierge service helped us dealing with Airport Limousine driver who is also excellent. We will be delighted to stay at...

"Terrible experience with this Hotel and Expedia. I will never make a reservation with them because of their lack of transparency and horrible customer service. I mistakenly booked a room for 2 days and immediately reported the issue to switch to 1 day, they could/ should have canceled the 2nd day since it was way prior check in but they refused out of selfishness and greediness. Hotel and Expedia played games on me blaming each other and refused to cancel the 2nd day. I will never use Expedia...

"Great location. It was our friends first time in NY so it was perfect for them. Staff was amazing, so helpful and happy. Room was modern, clean and spacious enough or two. We had the king room. Would recommend the Muse!"

"Me gustó las vistas que hay desde allí, le terraza bar espectacular. Además nos cuidaron nuestras maletas para ir a pasear aún cuando no era la hora de entrar y a la salida nos permitieron dejarles el equipaje y seguir recorriendo la ciudad. El personal super amable y la limpieza excepcional."

"Very clean rooms. Very friendly and helping staff."

"Good"

"Très bien situé"

"Great hotel and absolutely fantastic location next to everything worthwhile…theater, museums, Times Square, etc. Would highly recommend."

"Stay was nice, clean and convenient"

"The property was great, well maintained, and had helpful staff. The included breakfast and happy hour refreshments were welcome."

"If you are looking for a hotel close to a lot of attractions ‘and’ Times Square is your thing, then this might be for you. Various subway stops are close by, Central Park and Bryant Park are a 10min walk as are many other places you are likely to visit, public library, summit one, top to the rock, grand central to name a few. The hotel is OK, public areas are clean and today but we were let down by the fact our room was only visited once during a 5 night trip, no bins emptied, no top up coffee...