Search Hotels Near ISKCON Mexico City, Mexico City

"Stop with the surveys i hate this"

"We were not advised our room was in the fourth floor. For three elderly ladies this was not easy. They did not clean the room every day, I was told they clean it the FOURTH day, when we check out. Only two nice staff members, Roy at night and Breakfast lady."

"Staff was very kind and helpful"

"The hotel staff was amazing they were very helpful, the hotel itself was very clean and the amenities were amazing. I really enjoyed my stay!"

"Great hotel and great location! This is the perfect stay for anyone who is a foodie looking for a nice stay in a prime location. Staff is great and very accommodating to whatever your needs are. Looking forward to staying again! "

"La atención fue excelente y la ubicación genial."

"This is a very welcoming, well located hotel with very clean, spacious, comfortable rooms. The hotel staff, without exception, were always warm, polite and extremely helpful, going out of their way to meet any requests. We were always met with a smile and given the impression that nothing was too much trouble. The hotel is within easy walking distance of great places to eat and a calm oasis in a vibrant, bustling city. We hope to return soon! Thank you to all the staff!"

"Amazing staff"

"Dishonest staff, no management on site, ruined our one day in Mexico City. If you value your time, do not book Park Condesa by Capitalia. I booked this property for one night based on the apartment-style concept and the Condesa location. What I got was a string of failures that ruined our only day in Mexico City. Pre-booking: simple questions about transfer pricing and early check-in took 22 hours and a follow-up email to get a partial answer. My assistant ultimately had to call to get straight pricing. On arrival at 9 AM, I was told the property was "fully booked" and early check-in was impossible. I had personally verified availability the night before — 10 units were listed as available. The cleaning lady later confirmed to me directly that the property was almost entirely empty. They lied to my face on arrival. There is no manager or front-desk presence. Only a cleaner and a security guard, neither with authority to resolve anything. When I was finally allowed into the room hours later, the security guard could not figure out how to open the door and I was locked out for an extended period. Once inside, the smoke detector beeped every 30 seconds and the AC was broken. I sent a detailed email to management requesting a partial refund. They ignored it. Then sent me an automated message asking me to leave a 5-star review. Dishonest, absent operation. Avoid."